1 JOB DESCRIPTION Distance Learning Technician Definition of

Job Class: 158817

Rev: 08/17

Non-Exempt

Page: 1

JOB DESCRIPTION

Distance Learning Technician

Definition of Class

This position troubleshoots and performs maintenance on distance learning and audio-visual equipment. The incumbent provides

technical support to faculty, staff, and students using instructional technology.

Examples of Work Performed

Troubleshoots, maintains, and repairs distance learning and related equipment.

Oversees the operation of classroom video equipment.

Directs the technical operation of video conferencing systems.

Monitors distance learning systems and makes adjustments as necessary to optimize performance.

Diagnoses and reports hardware problems and failures in distance learning classrooms.

Operates distance-learning equipment to ensure connectivity to remote sites.

Provides user support to meet faculty, staff, and student computing and audio/visual needs.

Answers questions and solves general computing problems.

Assists students with gaining access to library resources.

Supervises student workers in a distance learning and/or a computer lab environment.

Sets up and maintains instructional technology in enhanced presentation rooms.

Performs similar or related duties as assigned or required.

Essential Functions

These essential functions include, but are not limited to, the following. Additional essential functions may be identified and

included by the hiring department.

1. Troubleshoots, maintains, and repairs distance learning and audio-visual equipment.

2. Monitors distance learning systems to ensure design standards are met.

3. Assists faculty and staff by facilitating distance learning classes and videoconference meetings.

4. Provides user support to meet faculty, staff, and student computing and audio/visual needs.

Job Class: 158817

Rev: 08/17

Non-Exempt

Page: 2

Minimum Qualifications

These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based

upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although

he/she does not have the minimum qualifications set forth below, he/she may request special consideration through

substitution of related education and experience, demonstrating the ability to perform the essential functions of the

position. Any request to substitute related education or experience for minimum qualifications must be addressed to The

University of Mississippi's Department of Human Resources in writing, identifying the related education and experience

which demonstrates the candidate's ability to perform all essential functions of the position.

Physical Requirements: These physical requirements are not exhaustive, and additional job related physical

requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to

meet physical requirements.

Physical Exertion: The incumbent may be required to lift up to approximately 50 pounds.

Vision: Requirements of this job include close vision.

Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination: While performing the duties of this job, the incumbent is frequently required to talk

and hear; use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms. The

incumbent is periodically required to stand; walk; sit; and stoop, kneel, crouch or bend. The incumbent is

occasionally required to climb or balance; taste or smell; and run.

Experience/Educational Requirements:

Education:

Associate’s Degree from an accredited two-year college or university.

AND

Experience:

One (1) year of experience related to the above described duties.

Substitution Statement: Related experience may be substituted for education, on a basis set forth and

approved by the Department of Human Resources.

Interview Requirements

Any candidate who is called to an agency for an interview must notify the Department of Human Resources in writing of

any reasonable accommodation needed prior to the date of the interview.

Rev. 08/10/2017

The University of Mississippi is an EOE/AA/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity/Title VI/Title VII/Title

IX/504/ADA/ADEA employer. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not

unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, sexual orientation, gender identity

or expression, religion, national origin, age, disability, veteran status, or genetic information. The University of Mississippi is an “at will”

employer. This job description does not constitute an employment contract or negate “at will” employment.