PeopleSoft User Guide:
Browser Tips
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BROWSER TIPS FOR PEOPLESOFT
TABLE OF CONTENTS
Overview .......................................................................................................................................... 3
Preferred Browsers for Working in PeopleSoft .................................................................................. 3
Working in Financials and Human Resources Simultaneously............................................................. 3
Browser Versions .............................................................................................................................. 3
Clearing Browser Cache ..................................................................................................................... 4
Why is it necessary to clear the browser cache?.................................................................................... 4
How to clear browser cache ................................................................................................................... 4
Allowing Pop-Up Windows in PeopleSoft .......................................................................................... 4
How to allow PeopleSoft pop-ups in Mozilla Firefox.............................................................................. 5
How to allow PeopleSoft pop-ups in Microsoft Internet Explorer (versions 9-11) ................................ 6
How to allow PeopleSoft pop-ups in Microsoft Edge ............................................................................. 7
How to allow PeopleSoft pop-ups in Google Chrome ............................................................................ 9
Allowing and blocking pop-ups in Safari ................................................................................................. 9
Print Screen Capabilities.................................................................................................................... 9
How to print the active screen in Mozilla Firefox ................................................................................... 9
How to print the active frame in Microsoft Internet Explorer ............................................................. 10
How to print a page in Microsoft Edge ................................................................................................. 10
How to print a page in Google Chrome ................................................................................................ 10
How to print the screen in Safari .......................................................................................................... 10
Download PeopleSoft Data into Full Version of Excel* ..................................................................... 11
Additional Internet Explorer Configuration for PeopleSoft ............................................................... 12
Internet Explorer Secure and Non-Secure Items Dialog Box ................................................................ 12
Internet Explorer Settings for accessing files from Process Monitor ................................................... 14
Frequently Asked Questions ............................................................................................................ 16
How can I access PeopleSoft? ............................................................................................................... 16
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Browser Tips
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What if I am unable to access PeopleSoft? .......................................................................................... 16
Do I need special software to access PeopleSoft when I’m off campus? (And do I need to use a VPN?)
.............................................................................................................................................................. 16
Resources/Help ............................................................................................................................... 16
Help/Footprints ..................................................................................................................................... 16
Relevant UVM Departments ................................................................................................................. 16
Suggestions? Updates? ......................................................................................................................... 16
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Browser Tips
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Overview
This document describes various browser issues that may be encountered while working in
PeopleSoft and the solutions to these issues. If you encounter additional web browser issues
related to working in PeopleSoft, please submit a PeopleSoft help desk ticket in Footprints.
Preferred Browsers for Working in PeopleSoft
As of February 2020, Mozilla Firefox versions 60 and higher, Microsoft Internet Explorer version 11
and higher, Microsoft Edge versions 42 and higher, Google Chrome for Windows versions 69 and
higher, Google Chrome for Android versions 7 and higher, Apple Safari OS X versions 12 and
higher, and Apple Safari iOS versions 11 and higher are certified for use with UVM’s current
PeopleTools release (8.57). These browsers are recommended for the most consistent and reliable
user experience with using PeopleSoft whether on a PC or a Mac.
Working in Financials and Human Resources Simultaneously
Users may switch between PeopleSoft Financials and PeopleSoft HR within the same web browser
by navigating as follows:
1. Click on the NavBar icon
2. Click the “Link to Human Resources” or the “Link to Financials” as appropriate.
Browser Versions
Browser versions are referenced throughout this document. Use the steps below to find your
browser’s version.
Mozilla Firefox
1. Open Firefox.
2. From the menu bar or button, click Help and then click About Firefox. The browser version
will be displayed in the information screen.
Microsoft Internet Explorer
1. Open Internet Explorer.
2. From the menu bar, click Help and then click About Internet Explorer. The browser version
will be displayed in the information screen.
Microsoft Edge
1. Open Edge.
2. From the menu button, click Settings and scroll to the bottom of the pane. The browser
version will be displayed under the heading “About this app.”
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Apple Safari
1. Open Safari.
2. Click Display a menu of general Safari settings (the gear icon) and then select About Safari.
The browser version will be displayed in the information screen.
Google Chrome
1. Open Chrome.
2. Click Customize and control Google Chrome (the menu button).
3. Click Help, then click About Google Chrome. The browser version will be displayed in the
information screen.
Clearing Browser Cache
Why is it necessary to clear the browser cache?
Internet browsers save copies of the pages you visit (in cache) so that they will load more quickly
the next time they are visited. You should clear your cache regularly for two reasons:
1. Having a page in cache sometimes causes a conflict with a page you are trying to view. (If
you suspect this may be the case, go to your browser options, clear the cache, close the
browser, then re-open the browser and try again to view the page.)
2. Having a large number of files in your cache will slow down your browser and take up space
on your hard drive.
Clear your cache anytime you are assigned new security access in PeopleSoft. Log out of
PeopleSoft, clear the browser cache via the steps below, then log back into PeopleSoft.
How to clear browser cache
Please see the UVM Computing Helpline guide to clearing your browser cache.
Allowing Pop-Up Windows in PeopleSoft
PeopleSoft often uses pop-up windows to display requested information. Most browsers are set to
block pop-up windows by default. If your browser is set to block pop-up windows, then some
functions in PeopleSoft will not work properly.
If you click on a button or a link and nothing happens, you will need to adjust your pop-up blocker
settings. It is possible to allow pop-ups in PeopleSoft, while blocking them in other websites.
The steps that follow illustrate how to allow pop-ups in PeopleSoft for the more commonly used
internet browsers.
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How to allow PeopleSoft pop-ups in Mozilla Firefox
1. Open the Firefox browser.
2. Click the menu button in the top-right corner of Firefox.
3. Click Options.
4. Click on Privacy & Security on the left.
5. Ensure that the checkbox for Block pop-up windows is checked.
6. Click on the Exceptions button for Block pop-up windows.
7. In the Address of website field, type uvm.edu.
8. Click the Allow button.
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Browser Tips
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9. Repeat steps 6 and 7 for catalyst.uvm.edu.
10. Click the Save Changes button to close the window.
How to allow PeopleSoft pop-ups in Microsoft Internet Explorer (versions 9-11)
1. Launch Internet Explorer.
2. Click gear icon for Tools in the menu at the top of the page.
3. Click Internet Options.
4. Click the Privacy tab.
5. In the Pop-Up Blocker section, click Settings.
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6. In the box marked Address of website to allow, type uvm.edu and click the Add button.
7. Repeat step 6 for catalyst.uvm.edu.
8. Click Close.
9. Click OK.
How to allow PeopleSoft pop-ups in Microsoft Edge
Edge does not allow single website control over blocking pop-ups windows. Pop-ups are either blocked
or allowed. To control pop-ups:
1. Launch Edge.
2. On the toolbar, click on the menu button in the top-right corner, and choose Settings.
3. Scroll to the bottom of the list and click View advanced settings.
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4. In the advanced settings, set the Block pop-ups slider to Off.
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How to allow PeopleSoft pop-ups in Google Chrome
Please click this link for instructions on how to block or allow pop-ups in Google Chrome.
Allowing and blocking pop-ups in Safari
Safari does not allow single website control over blocking pop-ups windows. Pop-ups are either
blocked or allowed.
To control pop-ups:
1. From the Safari menu, check the Block Pop-Up Windows option to block all pop-ups. Un-
checking this option will allow pop-ups.
Print Screen Capabilities
If your page is not printing the way you need it to, you may need to adjust your printer settings.
Typically, you can do that via the Properties tab in the window that opens when you click on Print.
How to print the active screen in Mozilla Firefox
Two suggestions for printing the active screen are as follows:
Print:
1. Click on the menu button in the top-right of the browser window.
2. Select Print.
3. Adjust the page settings if necessary, then click on the Print button.
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Print Frame:
1. Right-click somewhere in the desired frame.
2. Select This Frame.
3. Select Print Frame.
4. The data portion of the screen should print.
5. Close this tab after printing.
How to print the active frame in Microsoft Internet Explorer
1. Right-click inside the desired frame.
2. Choose Select All.
3. Right-click a highlighted area and select Print Preview.
4. In the Print Preview window, select Landscape mode.
5. Under the As laid out on the screen drop-down, select As selected on the screen.
6. Choose Shrink To Fit or 80% to show all of the desired fields.
7. Click on the Print button.
How to print a page in Microsoft Edge
On the toolbar, click on the menu button in the top-right corner, and choose Print OR type CTRL-P. This
will open up a Print dialog box.
How to print a page in Google Chrome
Instructions on how to print a page in Google Chrome.
How to print the screen in Safari
Instructions on how to take screenshots in Safari for Mac.
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Download PeopleSoft Data into Full Version of Excel*
*Not necessary for Windows 7 and higher versions.
This section describes how to configure a computer using Windows versions earlier than Windows
7 to download PeopleSoft data into the full version of Excel. The Web/Browser Excel program does
not have all the functionality of the full version.
All steps performed are specific to that computer. If you use more than one computer (e.g., a laptop and a
desktop) these steps will need to be repeated for all of the computers.
1. From the Start/Windows menu, click My Computer.
2. Under the Tools Menu > Choose Folder Options.
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3. Choose File Types > XLS Microsoft Excel Worksheet.
4. Click the Advanced button.
5. Uncheck the Browse in Same Window box.
6. Click OK.
Additional Internet Explorer Configuration for PeopleSoft
Internet Explorer Secure and Non-Secure Items Dialog Box
When using Internet Explorer, after clicking on a link in PeopleSoft, you may encounter a message
box asking if you want to display the non-secure items.
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This notice often results from one of following scenarios:
• A page in a secure environment contains links to pages in a non-secure environment.
• A page in a secure environment is drawing items (often images or cascading style sheets) from
a non-secure server.
A number of solutions are available. Three options are detailed below.
1. Continue to click “Yes” when the dialogue box appears in Internet Explorer browser
If an extra mouse click now and again isn’t too inconvenient, simply click on Yes and the page
that opens will be a secure page, even though it may draw items from a non-secure server. See
the next two options below for alternative ways of dealing with this issue.
2. Switch Browsers
Switch to the Mozilla Firefox browser, as this browser will recognize the page as being secure
and will not open a dialogue box.
3. Allow Mixed Content in the Internet Explorer browser
Continue using Internet Explorer, but change the settings to keep this dialogue box from
displaying.
1. In Internet Explorer 7 - 11, click on gear icon for Tools in the menu at the top of the page.
2. Select Internet Options, then click on the Security tab at the top of the window.
3. Select Internet from the Select a zone to view or change security settings box. Click the
Custom Level button. Scroll halfway down the list and choose Enable under the option to
Display mixed content.
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4. Click on OK to close the window, and Yes to confirm the selection.
5. When you browse to a secure web site after making this change, you may be confronted
with a message saying “You are about to view pages over a secure connection . . . .”
6. Click the checkbox beside In the future, do not show this warning. Click OK.
Internet Explorer Settings for accessing files from Process Monitor
Following are some additional settings that help Internet Explorer’s behaviors with accessing files
from within the Process Monitor.
1. Click on gear icon for Tools in the menu at the top of the page.
2. Select Internet Options.
3. On the General tab, make sure that the Delete browsing history on exit box is checked.
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4. In the Security tab, click on Trusted Sites, the click on the Sites button. Make sure that
uvm.edu and catalyst.uvm.edu are entered as trusted websites.
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Frequently Asked Questions
How can I access PeopleSoft?
For access to the login page, bookmark the following link: https://www.uvm.edu/~erp/portal/
What if I am unable to access PeopleSoft?
If you are unable to log into PeopleSoft, please submit a help desk ticket in Footprints.
Do I need special software to access PeopleSoft when I’m off campus? (And do I need
to use a VPN?)
Since PeopleSoft is a web-based system, you do not need any special software to access the
application when you are off campus. You can access PeopleSoft from any computer that is
connected to the internet, and you do not need to use a VPN (virtual private network).
Resources/Help
Help/Footprints
If you have questions about information in this document, or, if after reading it, you cannot find the
information you need, please submit a help desk ticket in Footprints.
Relevant UVM Departments
• Enterprise Technology Services
Suggestions? Updates?
Send an e-mail to PS9-1Upgrade@uvm.edu.
