To download the app to your smartphone, go to your respective app store and search for “Uconnect
Access” (there is no charge to download and install the app to your smartphone).
Requirements
Vehicle must be properly equipped with the Uconnect Access System
Your smartphone must be compatible with the Uconnect Access App
Vehicle must be in range of a usable and authorized cellular signal
Your smartphone sending the command must be in cellular range to send the command
Vehicle must be registered with Uconnect Access and have an active subscription that
includes the applicable feature or App
Owner must have a compatible smartphone and download the Uconnect Access App
The vehicle must be properly equipped with factory-installed features that enable remote
commands. (i.e. Remote Door Lock/Unlock, Remote Start/Stop and Remote Horns and Lights)
Vehicle must be in the 48 contiguous states and Alaska, where cellular coverage is available
FAQs
1) How much does the Uconnect Access App cost? > Uconnect does not charge for the
App, however to utilize the Remote Services (e.g., Remote Door Lock/Unlock) a
subscription or trial is required to the Advantage Package.
2) Will my vehicle be safe if I lose my smartphone? > People sometimes lose their phone,
which is why security measures have been engineered into the Uconnect Access App.
Asking for your username/email, password and Uconnect Security PIN help to ensure
that nobody can get into your vehicle if they happen to find your smartphone.
3) Why can’t all phones use the Uconnect Access App? > The Uconnect Access App has
been designed to work on most smartphones with the Apple and Android operating
systems. Visit UconnectPhone.com to confirm that your smartphone is compatible with
Uconnect.
4) How do I know how much data is being used when I’m using Via Mobile? > Uconnect
Access Via Mobile uses your smartphone’s existing data plan to stream content. Data
usage varies by phone/device, content (e.g. videos), high quality audio and several
other factors. Please refer to your device carrier for specific details.