passes, or parking passes. Please keep a safe distance between your device and objects that Your device contains
magnets, which may damage objects such as credit cards, passbooks, access cards, boarding passes, or parking
passes. Please keep a safe distance between your device and objects that are affected by magnets. Please review
[on-device safety app] and https://support.microsoft.com/en-us/help/4558037/product-safety-warnings-and-
instructions for important safety information about your device.
Contact Information
For more information, press only:
For more product information and images:
Visit the Surface Newsroom at http://www.microsoft.com/en-us/news/presskits/surface.
For more information about Surface:
Visit Surface at http://www.microsoft.com/surface.
i
5G not available in all areas; compatibility and performance depends on carrier network, plan and other factors. See carrier for
details and pricing.
ii
Excluding Surface Duo 2 bumper
iii
Testing conducted by Microsoft in September 2021 using preproduction Surface Duo 2 units and software over Wi-Fi with cellular
associated to a network. Testing consisted of full battery discharge during active use scenarios and a power drain measurement in
Suspend. The active use scenarios excluded cell calls and included both single screen and dual screen scenarios, consisting of (1) a
web browsing test accessing 8 popular websites over multiple open tabs, (2) productivity tests utilizing Microsoft Teams audio and
video calls and Microsoft Word, PowerPoint, Excel and Outlook, (3) sending and receiving SMS text messages, and (4) streaming a
video through the YouTube app. All settings were default except Adaptive Brightness was disabled, and screen was set to 150nits.
Battery life varies significantly with network and feature configuration, signal strength, settings, usage and other factors. Battery has
limited reo cycles and cannot be replaced.
iv
Testing conducted by Microsoft in September 2021 using preproduction Surface Duo 2 units and software. Testing consisted of full
battery discharge during local video playback on a single screen. Video playback consisted of a repeated 30-minute .mp4 file in
1080p at 24 fps. Device was connected to a cellular network and Wi-Fi was associated with a network. All settings were default
except: Wi-Fi ‘ask to join’ and Adaptive Brightness were disabled, and screen was set to 100 nits. Battery life varies significantly with
network and feature configuration, signal strength, settings, usage, and other factors. Battery has limited recharge cycles and cannot
be replaced.
v
Testing conducted by Microsoft in September 2021 using preproduction Surface Duo 2 units and software. All settings were
default, and device was connected to a cellular network and Wi-Fi was enabled but not connected. Battery life varies significantly
with network and feature configuration, signal strength, settings, usage and other factors. Battery has limited recharge cycles and
cannot be replaced.
vi
Network availability and coverage vary by carrier. See your carrier for details.
vii
Use of eSIM requires a wireless service plan (which may include restrictions on switching service providers and roaming, even after
contract expiration). Not all carriers support eSIM. AT&T locked devices will not support eSIM. Use of eSIM in Surface Duo 2 may be
disabled when purchased from some carriers. See your carrier for details.
viii
System software uses storage space. Available storage is subject to change based on system software updates and apps usage. 1
GB = 1 billion bytes. See Surface.com/Storage for more details.
ix
Some apps and features may require a wireless plan, additional subscriptions, or fees.