Flexible spending accounts (FSAs) are administered on behalf of your plan sponsor by Optum Financial, Inc. and are subject to eligibility and restrictions.
Please contact a legal or tax professional for advice on eligibility, tax treatment, and restrictions. Please contact your plan administrator with questions
about enrollment or plan restrictions. Federal and state laws and regulations and the design of your plan are subject to change.
This guide does not constitute tax advice. For more assistance, please contact your tax advisor. You can also nd more information in IRS Publication 969
at http://www.irs.gov/pub/irs-pdf/p969.pdf. Your state might have different tax rules. Always refer to your state’s tax guidance regarding FSA taxation.
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How much can I contribute to my accounts?
For Fiscal Year 2023 (FY23), the IRS limits MCAP contributions to
$2,850 each year. The limit is per person; a husband and wife may
each contribute up to the $2,850 limit. The limit may be increased
periodically by the IRS.
The IRS limits DCAP contributions to $5,000 per year if you are
married and ling a joint return, or if you are a single parent. If
you are married and ling separately, you may contribute up to
$2,500 per year per parent.
How can I nd out my account balance and review transactions?
• Visit optumnancial.com to sign in to your online account.
If it is your rst time visiting the site, click on the “Register”
button to select your user name and password.
• Use the mobile app, Optum Financial.
• Customer Service is available 24 hours a day, seven days a week
at 1-888/469-3363.
How will I be able to access my MCAP funds?
You will receive a payment card to access your MCAP funds. You
can also pay for eligible expenses with any other form of payment
and request a withdrawal from your account.
When can I request reimbursement from my MCAP?
You will have access to the funds in your account on the rst day
of your plan effective date.
How will I receive my reimbursements?
You are eligible to receive funds by check or direct deposit. For
quicker reimbursements, sign up for direct deposit in your account
at optumnancial.com.
How much can I roll over to the next scal year for my
MCAP account?
Employees must re-enroll in MCAP for the new plan year in order
to qualify for the rollover benet. You can roll over up to $550 of
unused funds from FY22 to the next scal year and still be able to
enroll up to the maximum withholding of $2,850 for FY23.
Can I use my MCAP card for FY23 expenses after June 30?
No, only FY23 amounts are available on the health care card
during July, August and September of 2022. You may submit
manual receipts during July, August and September 2022, for
eligible FY22 expenses incurred from July 1, 2021 through
June 30, 2022.
Who do I contact if I am not sure if a product or service
will be covered under MCAP or DCAP?
This Reference Guide offers examples of products and services
that are, or are not, covered under an FSA. Contact Customer Care
at 888-469-3363 for more assistance.
What happens if I have $700 in my FY22 MCAP on June 30?
You may turn in FY22 receipts during the run-out period of July
1 through September 30, 2022. After September 30, and if you
have enrolled for FY23, up to $550 of the leftover FY22 funds will
be rolled over and the card will be funded with this amount on or
after October 1, 2022.
What happens if I use my account for a non-eligible expense?
If you le a manual request for reimbursement, the request will
be denied. If you used your payment card and the expense is
deemed ineligible, you will be required to reimburse your account
for that transaction.
How will I know if I need to submit an itemized receipt?
You can review if your claim requires receipts online by signing in
to your account. You need to submit receipts if you see a notice.
If a receipt or EOB is needed, you will also be notied by email
or letter within a week of your payment card swipe. You should
always save your receipts and EOBs even if you have not received
such a notice.
What if I don’t submit an itemized receipt?
You must provide an itemized receipt or EOB within the time
requested, or the transaction will be deemed ineligible and
you will be required to repay your account. If you fail to submit
required documentation within 60 days, your payment card will
be suspended. The card will remain suspended until the money
is paid back or until another claim of equal or greater value is
substituted (substitute claim must be submitted online or mobile
with sufcient documentation).
Where can I use my MCAP payment card?
Your payment card can be used nationwide at qualied
merchants, including pharmacies, doctors’ ofces, vision centers,
and hospitals. Visit sig-is.org/card-holders/store-locator for a list
of approved merchants. Your card should only be used to pay for
medical expenses eligible under your plan, and you should always
save your receipts and EOBs.
Do I need to keep my receipts when I use my MCAP card?
YES. We may request documentation any time you use your
payment card, so always hold on to your itemized receipts or your
Explanation of Benets (EOB). Receipts must contain the date of
service, name and address of service provider, description of the
service provided, amount charged, and name of person receiving
the service. Non-itemized cash register tapes, credit card receipts
and cancelled checks alone do not provide proper substantiation.
Frequently Asked Questions