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Ticket size setup in Boca FGL driver
To print tickets properly through the FGL printer driver you need to make sure that your paper size (ticket
size) is set correctly.
The default available sizes are:
Name
Ticket Size (Width x Length)
4x6 stock
4” x 6”
(101,6mm x 152,4mm)
Cinema Ticket
3.25” x 2”
(82,5mm x 50,8mm)
Concert Ticket
2” x 5.5”
(50,8mm x 139,7mm)
Credit Card
2.125” x 3.375”
(53,9mm x 85,7mm)
Receipt
3.25” x 8”
(82,5mm x 203,2mm)
Ski
3.25” x 6
(82,5mm x 152,4mm)
• 1” = 25,4mm
• Concert Ticket is set as default
• Depending on your printer model and print orientation additional setting may be required (See Printer
Models (adjustable vs. fixed and reverse adjustable) section below)
• If your ticket size is not available, you could create a new form at the server properties (see Creating a
new paper size section below)
Paper size setup
In Windows the paper size is set in three different locations, please follow the steps below to change the
paper size:
Right mouse click on the Start button
Click on “Settings”
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Select your ticket size at “Paper Size”
Confirm with OK
Confirm again with Apply and OK
On the “Device Settings” tab select
your ticket size at “Default Path”
Set “Alternate Path”, “P1 – Rotate
180”, “P2 – Rotate 180”, “Path3” and
“Path4 ” to “Not Available”.
(The “Alternate Path”, “P2 – Rotate”,
“Path3”, “Path4 ” are only used for
printers with a Multiple print Paths.
If, for example, you are using a Dual
Path printer please set “Alternate
Path” to the ticket size used on Path2.)
“P1 – rotate 180” would allow you to
rotate the print out 180 degrees on
your ticket.
When this is required set the correct
ticket size at “P1 – rotate 180” and
select “P1 – rotate 180” at the paper
size at “Printing Defaults” and “Printing
Preferences”.
Confirm again with Apply and OK
You have now completed the paper size setup in your printer driver.
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Printer Models (adjustable vs. fixed and reverse adjustable)
Due to a variety of legacy issues and driver limitations, an adjustable FGL printer operating in portrait mode
requires an <rte> command in order to properly format the ticket. This command only needs to be sent once
as it is permanently stored in the printer's memory. (You can send the printer and <rtd> command to reverse
an erroneously sent <rte> command.) Please note the manner in which the printer formats the ticket in the
various scenarios shown below.
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Creating a new paper size
If your desired ticket size (paper size) is unavailable, you will need to add your own paper size via the print
server properties.
Please follow the steps below to add a new paper size:
Right mouse click on the Start button
Click on “Settings”
Click on “Devices’
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Enter at “Form name” a name for your
ticket. This name will show up in the
page size list in the printer driver.
Enter the width of your ticket at “Width”
and the length of your ticket at “Height”
Set Margins - start with the following
minimum margins and increase where
necessary
- left = 0.01”
- top = 0.01”
- right = 0.01”
- bottom = 0.01”
Click on “Save Form”
