Copyright 2018, FCA US LLC, All Rights Reserved (kka)
Revision 2 October 2018
Dealer Service Instructions for:
Safety Recall U87 / NHTSA 18V-524
Powertrain Control Module
NOTE: Added additional sales code (ED8) to CSBKU878AA 2018 -
BU, FB (2.4L) sales code ED6, ED8
2017 - 2018 (JK) Jeep
Wrangler
2018 (JL) Jeep
Wrangler
2018 - 2019 (KL) Jeep
Cherokee
2018 (LA) Dodge Challenger
2018 (LD) Dodge Charger
2017 - 2018 (RT) Dodge Caravan
2018 (RU) Chrysler Pacifica
2018 (RU) Chrysler Pacifica-Hybrid
2018 (DX) RAM Truck (Mexico)
2018 (DS) RAM 1500 Pickup
2018 (BU) Jeep
Renegade
2018 (FB) FIAT 500X
2018 (JC) Dodge Journey
2018 (LX) Chrysler 300
2018 (MP) Jeep
Compass
2018 (VF) RAM Promaster
2018 (WD) Dodge Durango
2018 (WK) Jeep
Grand Cherokee
Remedy Available
Safety Recall U87 – Powertrain Control Module Page 2
NOTE: This recall applies only to the above vehicles equipped with a 2.0L (sales
code EC1),2.4 L I4 DOHC 16V Dual VVT (sales code ED3), 2.4L I4 MultiAir
w/ESS (sales code EDD), 2.4L I4 Zero Evap. m-Air w/ESS (sales code EDE), 2.0L
I4 DOHC Turbo eTorque (sales code EC3), 2.4L I4 E22 DOHC 16V Dual VVT
(sales code ED7), 3.2L V6 24V VVT w/ESS (sales code EHK),3.6L (sales codes
ERB, ERF, ERC), 3.6L V6 Hybrid (sales code EH3),5.7L (sales code EZH), 2.4L
(sales code ED6), and 2.4L (sales code ED8) engine built from August 30, 2017
through June 27, 2018 (MDH 083006 through 062709).
The Powertrain Control Module (PCM) about 12,766 of the above vehicles may
have been manufactured with a suspect voltage regulator chip on the electronic
circuit board. If the powertrain control module fails, you may experience a no-start,
a start-and-immediate stall condition, or an engine stall while driving. An engine
stall while driving resulting in loss of motive power can cause vehicle crash
without prior warning.
The PCM on all of the above vehicles must be replaced and reprogrammed.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle
inventory. Federal law requires you to complete this recall service on these
vehicles before retail delivery. Dealers should also consider this requirement to
apply to used vehicle inventory and should perform this recall on vehicles in for
service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
Repair
Safety Recall U87 – Powertrain Control Module Page 3
Table of Contents
Page
Powertrain Control Module (PCM) Part Numbers……….. 4
Section
A. Standard PCM programming procedure………………………… 7
B. PCM Removal / Installation Procedure JK/JL models………….8-10
C. PCM Removal / Installation Procedure KL model……………...11-13
D. PCM Removal /Installation Procedure LA/LD/LX models…….14-20
D1. LA vehicles………………………………………………………14
D2. LD and LX vehicles……………………………………………15
E. PCM Removal/Installation RU- Hybrid model………………….21-28
F. PCM Removal/Installation RT model…………………………...29-31
G. PCM Removal/Installation DS/DX models……………………...32-34
H. PCM Removal/Installation BU Jeep Renegade, FB Fiat 500X,
MP, M1, M6 Jeep Compass Models………………………….34-35
I. PCM Removal/Installation JC Dodge Journey model…………36-38
J. PCM Removal/Installation VF RAM Promaster model……… 39-41
K. PCM Removal/Installation WD Dodge Durango WK Jeep Grand Cherokee
models………………………………………………………….42-44
L. PCM Removal/Installation RU Chrysler Pacifica model……… 45-48
Safety Recall U87 – Powertrain Control Module Page 4
Part Number Description
CSBKU871AA 2017- 2018 JK (3.0L, 3.6L) sales code EHD, ERB
CSBKU872AA 2018 - DS, DX (5.7L) sales code EZH
CSBKU873AA 2018 - JC (2.4L) sales code ED3
CSBKU874AA 2018 - MP (2.4L) ED6, EDD, EDE
CSBKU875AA 2018 - KL (3.2L) sales code EHK
CSBKU876AA 2018 - VF (3.6L) sales code ERB
CSBKU877AA 2018 - LA, LD, LX (3.6L) sales code ERB
CSBKU878AA 2018 - BU, FB (2.4L) sales code ED6, ED8
CSBKU879AA 2018 - DS, DX (3.6L) sales code ERB
CSBKU87AAA 2018 - RU (3.6L) sales code ERC, ERF
CSBKU87BAA 2017 - 2018 RT (3.6L) sales code ERB
CSBKU87CAA 2018 - WD, WK (3.6L) sales code ERC,
EHW(3.0L)
CSBKU87DAA 2018 - JC (3.6L) sales code ERB
CSBKU87EAA 2018 - KL (2.4L) sales code ED6, ED8
CSBKU87FAA 2018 - JL (3.6L) sales code ERC
CSBKU87GAA 2018 - RU (3.6L) Hybrid sales code EH3
CSBKU87HAA 2018 - JL (2.0L) sales code EC3
CSBKU87JAA 2019 - KL (2.0L) sales code, EC1
CSBKU87KAA 2019 - KL (2.4L) sales code EDE, EDD
Parts Information
Safety Recall U87 – Powertrain Control Module Page 5
No parts return required for this campaign.
NOTE: The removed PCM must be damaged and disposed
by the dealership.
The following special tools is required to perform this repair:
NPN wiTECH micro pod II
NPN Laptop Computer
NPN wiTECH Software
10084 Covers, Protective
2035100081 Covers Set, Safety
Parts Return
Special Tools
Safety Recall U87 – Powertrain Control Module Page 6
CAUTION: Certain ABS systems rely on having the Powertrain Control
Module (PCM) broadcast the Vehicle Identification Number (VIN) over
the bus network. To prevent problems of DTCs and other items related to
the VIN broadcast, it is recommended that you disconnect the ABS CAB
(controller) temporarily when replacing the PCM. Once the PCM is
replaced, write the VIN to the PCM using a diagnostic scan tool. This is
done from the engine main menu. Arrow over to the second page to “1.
Miscellaneous”. Select “Check VIN” from the choices. Make sure it has the
correct VIN entered before continuing. When the VIN is complete, turn off
the ignition key and reconnect the ABS module connector. This will
prevent the setting of DTCs and other items associated with the lack of a
VIN detected when you turn the key ON after replacing the PCM.
CAUTION: Use a diagnostic scan tool to reprogram the new PCM with the
vehicles original identification number (VIN) and the vehicles original
mileage. If this step is not done, a Diagnostic Trouble Code (DTC) may be
set.
CAUTION: Read all notes and cautions for programming procedures.
NOTE: The wiTECH scan tool must be used to perform this recall. The
wiTECH software is required to be at the latest release level before
performing this procedure. If the reprogramming flash for the PCM is
aborted or interrupted, repeat the procedure.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt
meter may not be sufficiently accurate. Voltages outside of the specified
range will cause an unsuccessful flash. If voltage reading is too high, apply
an electrical load by activating the park or headlamps and/or HVAC
blower motor to lower the voltage.
NOTE: Follow section A. Standard PCM programming procedure
After the NEW PCM is installed.
Service Procedure
Safety Recall U87 – Powertrain Control Module Page 7
A. Standard PCM programming procedure
1. Open the hood. Install a battery charger and verify that the charging rate
provides 13.0 to 13.5 volts. Do not allow the charger to time out during the
flash process. Set the battery charger timer (if so equipped) to continuous
charge.
2. Connect the wiTECH micro pod II to the vehicle data link connector.
3. Place the ignition in the “RUN” position.
4. Open the wiTECH 2.0 website.
5. Enter your “User id” and “Password” and your “Dealer Code”, then select
“Sign in” at the bottom of the screen. Click “Accept”.
6. From the “Vehicle Selection” screen, select the vehicle to be updated.
7. From the “Action Items” screen, select the “Topology” tab.
NOTE: The PCM must be at the latest software calibration level after
completing this recall.
8. From the “Topology” tab, select the “PCM” module icon.
9. From the “Flash” tab, select the PCM flash part number. Read the flash special
instructions page. Select “OK” to continue.
10. From the flash ECU agreement page, agree to terms by checking the box.
11. Select “Flash ECU” and then follow the wiTECH screen instructions to
complete the flash.
12. Confirm the software is at the latest available calibration level.
13. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then
click “Close”.
14. Continue with the steps in section related to your specific vehicle procedure.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 8
B. PCM Removal / Installation Procedure JK/JL/ models
Removal
1. Disconnect, separate, and isolate the negative battery cable(s) (Figure 1).
2. JL 3.6L Model, remove the air inlet snorkel and fasteners (Figure 2).
Service Procedure [Continued]
Figure 2 – Air Inlet Snorkel
Figure 1 – Battery Cable
NEGATIVE
BATTERY
CABLE(S) MUST
BE SEPARATED
AIR INLET SNORKEL
FASTENERS
Safety Recall U87 – Powertrain Control Module Page 9
3. Unlock and disconnect the two electrical connectors at the PCM.
4. Remove the PCM retaining bolts.
5. If equipped, reposition the ground strap.
6. Remove the PCM from the mounting bracket.
PCM Installation
7. Position the NEW PCM onto the mounting bracket.
8. If equipped, position the ground strap and install the retaining bolts and tighten
to 9 N·m (80 in. lbs.).
9. Carefully plug the connectors into the PCM.
10. JL 3.6L Model, install the air inlet snorkel (Figure 2).
11. Connect the negative battery cable/s and tighten nut to 5 N·m (45 in. lbs.).
12. Follow section A. Standard PCM programming procedure.
13. JL Models, obtain vehicle PIN follow procedure below.
a. From the home page on DealerCONNECT select the “Service” tab
b. From the “Repair Information” section select “Key Code”.
c. Enter the VIN, the reason and agree.
d. The PIN will be displayed, record this numbers for later use.
NOTE: If required, perform the “Proxy Configuration Alignment” located in
the “Vehicle Preparations” menu in the Body Control Module (BCM). This
routine will copy the PROXI into the PCM and write the PCM VIN. If PROXI
Alignment is required, manually enter the VIN into the PCM using the “Check
PCM VIN” misc. function under PCM.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 10
14. From the “Topology” screen, select “PCM”
15. Select “Misc. functions”
a. Select “Check PCM VIN” and follow the on screen instructions. When
complete, select “Finish”.
b. Select “Learn ETC” and follow the on screen instructions. When complete,
select “Finish”.
c. Select “Check PCM Odometer” and follow the on screen instructions.
When complete, select “Finish”.
d. Select “Miscellaneous Functions” under the PCM menu, select and run the
“Brake Pedal Learn” routine
NOTE: When performing the Brake Pedal Calibration Learn routine,
make sure the brake pedal is NOT pressed.
NOTE: Not all PCMs support the Brake Pedal Learn. If the PCM
supports the routine, it will be available.
16. From the “Topology” screen, select “BCM”.
17. Select “Miscellaneous Functions” menu.
18. Run the “Immobilizer ECU Replace” routine.
19. Place the ignition in the “OFF” position and then disconnect the wiTECH micro
pod II device from the diagnostics port, close all doors to allow the bus to go to
sleep.
20. Reconnect the micro pod II to the vehicle diagnostics port and start a wiTECH
session and clear all DTC’s.
21. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.
22. Remove the battery charger from the vehicle.
23. Close the vehicle hood and return the vehicle to the customer.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 11
C. PCM Removal / Installation Procedure KL model
Removal
1. Open the hood.
2. Disconnect and isolate the negative battery cable. If equipped with an
Intelligent Battery Sensor (IBS), disconnect the IBS connector first before
disconnecting the negative battery cable.
3. Disconnect the PCM electrical connectors (Figure 3).
4. Remove the nuts that secure the PCM to the PCM mount and remove the
ground wire, if necessary, from the stud.
5. If required, remove the PCM mount.
Service Procedure [Continued]
Figure 3 – PCM Location
PCM
ELECTRICAL
CONNECTORS
Safety Recall U87 – Powertrain Control Module Page 12
PCM Installation
6. Install the NEW PCM and tighten the bolts to 7 N·m (62 in lbs.).
7. Connect the PCM wire harness connectors.
8. Connect the negative battery cable. If equipped with an Intelligent Battery
Sensor (IBS), connect the IBS connector to the negative battery cable.
9. Follow section A. Standard Programming PCM Procedure.
10. Obtain vehicle PIN follow procedure below.
a. From the home page on DealerCONNECT select the “Service” tab
b. From the “Repair Information” section select “Key Code”.
c. Enter the VIN, the reason and agree.
d. The PIN will be displayed, record this numbers for later use.
11. From the “Topology “select PCM.
12. Select “Miscellaneous Functions.”
a. Select “Check PCM VIN” and follow the on screen instructions. When
complete, select “Finish”.
b. Select “Check PCM Odometer” and follow the on screen instructions.
When complete, select “Finish”.
c. Select “Learn ETC” and follow the on screen instructions. When complete,
select “Finish”.
13. Go to the “Action” tab.
14. Select guided diagnostics.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 13
15. Select “Proxy Configuration Alignment”.
NOTE: If required, perform the “Proxy Configuration Alignment” located in
the “Vehicle Preparations” menu in the Body Control Module (BCM). This
routine will copy the PROXI into the PCM and write the PCM VIN. If PROXI
Alignment is required, manually enter the VIN into the PCM using the “Check
PCM VIN” misc. function under PCM.
16. Turn the ignition to “OFF” disconnect the Micro Pod from the vehicle
diagnostics port, wait two minutes for the bus to go to sleep.
17. Reconnect the Micro pod II to the vehicle diagnostics port and start the
wiTECH session.
18. From the “Topology” screen select “BCM”.
19. Select “Misc. Functions”.
20. Select “PCM Replaced” routine, follow prompts to finish.
21. Clear all DTC’s.
22. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.
23. Remove the battery charger from the vehicle.
24. Close the vehicle hood and return the vehicle to the customer.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 14
D. PCM Removal /Installation Procedure LA/LD/LX models
Removal
NOTE: For cowl top panel removal, refer to Section D1 for (LA) vehicles and
Section D2 for (LD) and (LX) vehicles.
Section D1 Remove Cowl Top Panel - (LA) Vehicles
1. Open the hood.
2. Disconnect and isolate the negative battery cable. If equipped with an
Intelligent Battery Sensor (IBS), disconnect the IBS electrical connector first.
3. Remove the two pushpins that secure the front cowl top panel to the right rear
corner of the engine compartment (Figure 4).
4. Remove the front cowl top panel (Figure 4).
5. Proceed to PCM Removal.
Service Procedure [Continued]
Figure 4 – Front Cowl Top Push Pins
FRONT COWL TOP PANEL
PUSH PINS
Safety Recall U87 – Powertrain Control Module Page 15
Section D2. Remove Cowl Top Panel - (LD) and (LX) Vehicles
1. Open the hood.
2. Disconnect and isolate the negative battery cable. If equipped with an
Intelligent Battery Sensor (IBS), disconnect the IBS electrical connector first.
3. Carefully pry the plastic caps off of the wiper arm pivot nuts (Figure 5).
4. Lift the wiper arm and blade to its over-center position to hold the wiper blade
off of the glass and relieve the spring tension on the wiper arm to pivot shaft
connection while loosening the wiper arm nuts and removing the wiper arms.
5. Remove the nuts that secure the wiper arms to the wiper pivot shaft (Figure 5).
NOTE: If necessary, use a suitable battery terminal puller to disengage the
wiper arm from the wiper pivot shaft.
6. Remove both wiper arms from the wiper pivot shaft (Figure 5).
Service Procedure [Continued]
Figure 5 – Wiper Arm Plastic Caps
PLASTIC CAPS
Figure 5 – Wiper Arms and Pivot Shaft Nuts
NUT
WIPER ARMS
NUT
Safety Recall U87 – Powertrain Control Module Page 16
7. Remove the nine pushpins that secure the cowl top panel (Figure 6).
8. Disengage the integral retaining clips that secure the cowl top panel to the dash
panel and remove the cowl top panel from the engine compartment (Figure 6).
9. Proceed to PCM Removal.
Service Procedure [Continued]
Figure 6 – Wiper Arm Plastic Caps
PUSH PINS
RETAINER CLIPS
RETAINER CLIPS
COWL TOP PANEL
Safety Recall U87 – Powertrain Control Module Page 17
PCM Removal
1. If equipped with hood ajar switch: Working from the top of the PCM
mounting bracket on the upper radiator cross member, squeeze the two hood
ajar switch latch tabs together far enough to pull the switch upward (Figure 7).
2. If equipped with hood ajar switch: Pull the hood ajar switch up through the
hole in the PCM mounting bracket far enough to access and disconnect the wire
harness electrical connector from the switch (Figure 7).
3. If equipped with hood ajar switch: Remove the hood ajar switch from the
vehicle (Figure 7).
4. Remove the Powertrain Control Module (PCM) retaining bolt (Figure 7).
Service Procedure [Continued]
Figure 7 – Hood Ajar Switch
PCM RETAINING BOLT
HOOD AJAR SWITCH
LATCH TABS
ELECTRICAL CONNECTOR
PCM
Safety Recall U87 – Powertrain Control Module Page 18
5. Disconnect the PCM electrical
connectors (Figure 8).
6. Remove the PCM from the
vehicle (Figure 8).
7. Transfer the rubber bumper from the
old PCM to the new PCM (Figure 9).
8. Transfer the mounting bracket and
retaining nuts from the old PCM to the
new PCM (Figure 9). Tighten the nuts
to 8 N·m (71 in. lbs.).
Service Procedure [Continued]
Figure 8 – PCM Electrical Connectors
ELECTRICAL CONNECTORS
PCM
Figure 9 – PCM Mounting Bracket
and Rubber Bumper
RUBBER
BUMPER
RETAINING
NUTS
MOUNTING
BRACKET
Safety Recall U87 – Powertrain Control Module Page 19
PCM Installation
9. Install the NEW PCM.
10. Connect the PCM electrical connectors to the PCM (Figure 8).
11. Position the PCM bracket to the cross support, install the retaining bolt and
tighten to 16 N·m (12 ft. lbs.) (Figure 7).
12. If equipped with hood ajar switch: Position the hood ajar switch near the
switch mounting hole in the PCM mounting bracket on the upper radiator cross
member (Figure 7).
13. If equipped with hood ajar switch: Pull the hood ajar switch wire harness
connector through the switch mounting hole and connect it to the hood ajar
switch (Figure 7).
14. If equipped with hood ajar switch: From the top of the mounting bracket,
press the hood ajar switch downward into the mounting hole until the two
integral switch latch tabs lock it into place (Figure 7).
15. Follow section A. Standard Programming PCM Procedure.
16. From the “Topology” screen, select “ECU View”
17. Select “PCM”.
18. Select “Misc. functions”
a. Select “Check PCM VIN” and follow the on screen instructions. When
complete, select “Finish”.
b. Select “Learn ETC” and follow the on screen instructions. When complete,
select “Finish”.
c. Select “Check PCM Odometer” and follow the on screen instructions.
When complete, select “Finish”.
d. Perform the “Brake Pedal Learn” procedure as follows:
I. Park the vehicle on level ground.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 20
NOTE: When performing the Brake Pedal Calibration Learn routine,
make sure the brake pedal is NOT pressed.
NOTE: Not all PCMs support the Brake Pedal Learn. If the PCM
supports it the routine will be available.
II. With the scan tool, under the PCM “Miscellaneous Functions” menu,
select and run the “Brake Pedal Learn” routine.
19. View and clear all DTCs.
20. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.
21. Remove the battery charger from the vehicle.
22. Close the vehicle hood and return the vehicle to the customer.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 21
E. PCM Removal/Installation RU- Hybrid model
Removal
NOTE: Because the high-voltage
battery is used to charge the 12-volt
battery via the Auxiliary Power
Module (APM), disconnecting the
12-volt battery negative cable will
not power down the 12-volt system.
The following procedure must be
performed before any repairs,
disassembly, or testing requiring
12-volt power down are carried out.
1. Remove and save the 12-volt Power
Distribution Center (PDC) cover
(Figure 10).
2. Remove and save the nut securing the
positive battery cable, then disconnect
the positive battery cable from the 12-
volt PDC (Figure 10).
3. Cover the positive battery cable
terminal with protective cover 10084
(Figure 11).
Service Procedure [Continued]
Figure 10 – Power Distribution Center
PDC COVER
Figure 10 – Positive Battery Cable
POSITIVE BATTERY CABLE
Figure 11 – Cover Cable Terminal
POSITIVE BATTERY CABLE
PROTECTIVE COVER 10084
PDC
PDC
Safety Recall U87 – Powertrain Control Module Page 22
4. Lift the carpet away from the high-voltage manual service disconnect access
cover (Figure 12).
5. Remove and save the four screws securing the high-voltage manual service
disconnect access cover to the floor then remove and save the cover
(Figure 13).
Service Procedure [Continued]
Figure 12 – Vehicle Carpet
Figure 13 – High-Voltage Manual Service Disconnect Access Cover
FLOOR MAT
VEHICLE CARPET ACCESS FLAP
COVER SCREWS
ACCESS
COVER
ACCESS
COVER
HIGH-VOLTAGE MANUAL
SERVICE DISCONNECT
Safety Recall U87 – Powertrain Control Module Page 23
6. Depress the lever release latch firmly. With the latch fully depressed, rotate the
lever upward. The lever will stop at the 45° position (Figure 14).
NOTE: At this stage, the High Voltage Inter-Lock (HVIL) connection has
been broken and the circuit is de-energized.
7. Depress the locking tab and continue to rotate the lever to the end of travel,
90° position (Figure 15).
Service Procedure (Continued)
Figure 14 – High-Voltage Manual Service Disconnect First Stage Latch Release
(High-Voltage Manual Service Disconnect Removed from Vehicle for Visual Clarity)
Figure 15 – High-Voltage Manual Service Disconnect Second Stage Latch
Release
(High-Voltage Manual Service Disconnect Removed from Vehicle for Visual Clarity)
ROTATE LEVER
TO 90° POSITION
LEVER RELEASE
LATCH
DEPRESS LEVER
RELEASE LATCH
ROTATE THE
LEVER UPWARD
LEVER
DEPRESS LOCKING TAB
LEVER
Safety Recall U87 – Powertrain Control Module Page 24
8. Pull straight up on the service
disconnect lever to disengage and
remove the high-voltage manual
service disconnect from the receptacle
(Figure 16).
NOTE: Make sure the location of
the high-voltage manual service
disconnect is always known after
removal. It is best practice to place
the high-voltage manual service
disconnect in a highly visible
location when removed.
9. Cap the receptacle on the high-voltage
battery with the appropriate cover
found in safety cover set 2035100081
to prevent foreign objects from
entering the receptacle (Figure 17).
10. Check the 12-Volt system at the
Power Distribution Center (PDC) with
a multimeter to assure that there is less
than 1-Volt present. If so, the 12-volt
electrical system is now powered
down.
Service Procedure (Continued)
Figure 16 – High-Voltage Manual
Service Disconnect and Receptacle
Figure 17 – High-Voltage Battery
Receptacle Safety Cover
APPROPRIATE SAFETY COVER
FROM COVER SET 2035100081
HIGH-VOLTAGE MANUAL
SERVICE DISCONNECT
HIGH-VOLTAGE BATTERY
RECEPTACLE
HIGH-VOLTAGE BATTERY
RECEPTACLE
Safety Recall U87 – Powertrain Control Module Page 25
11. Disconnect the fresh air makeup hose
from the air cleaner body (Figure 18).
12. Disconnect the wire harness connector
from the Inlet Air Temperature (IAT)
sensor (Figure 18).
13. Loosen the clean air hose clamp and
disengage the clean air hose from the
resonator (Figure 18).
14. Loosen the cover screws and remove
the air cleaner housing cover
(Figure 19).
15. Remove the air cleaner element
(Figure 19).
16. Loosen the duct clamp and pull the air
inlet duct straight up to disengage the
locating pins from the rubber mount
sockets (Figure 20).
17. Disengage the air cleaner body
locating pins from the rubber mount
sockets then remove and save the air
cleaner body (Figure 20).
Service Procedure [Continued]
Figure 18 – Air Cleaner Assembly
Figure 19 – Air Cleaner Element
Figure 20 – Air Cleaner Body
FRESH AIR
MAKEUP HOSE
AIR CLEANER
HOUSING COVER
IAT SENSOR
RESONATOR
CLEAN
AIR HOSE
HOSE
CLAMP
COVER SCREWS
AIR CLEANER
ELEMENT
AIR CLEANER
BODY
AIR INLET
DUCT
DUCT
CLAMP
LOCATING PINS
Safety Recall U87 – Powertrain Control Module Page 26
18. Disconnect the electrical connections from the Powertrain Control Module
(PCM).
NOTE: The PCM is not visible in the graphics it is located behind to the
left of the PDC.
19. Remove the three nuts securing the PCM to the PCM bracket.
20. Lift the PCM off the bracket and remove the PCM from the engine
compartment.
Installation
21. Position and seat the NEW PCM to the PCM bracket.
22. Install and tighten the three retaining nuts securing the PCM to the PCM
bracket.
23. Connect and lock the electrical connectors to the PCM.
24. Lubricate the rubber mount sockets on the air cleaner housing with Mopar®
Rubber Bushing Installation Lube or equivalent.
25. Install the air cleaner body straight down on the locating pins until the rubber
mount sockets are fully seated.
26. Install the air inlet duct and engage the retainers.
27. Securely tighten the air inlet to air cleaner body clamp.
28. Install the air cleaner element into the air cleaner housing.
29. Install the hose to the resonator and seat the cover onto the housing. Tighten the
retaining screws to the proper.
30. Securely tighten the clamp at the resonator.
31. Connect the wire harness connector to the Inlet Air Temperature (IAT) sensor
32. Connect the fresh air makeup hose to the air cleaner body.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 27
33. Reinstall the service disconnect (Figure 13).
34. Reinstall the service disconnect cover (Figure 13).
35. Secure the service disconnect cover screws and reinstall carpeting over the
cover.
36. Reconnect the positive battery cable to the PDC and secure the nut (Figure 10).
37. Follow section A. Standard Programming PCM Procedure.
38. Obtain vehicle PIN follow procedure below.
a. From the home page on DealerCONNECT select the “Service” tab
b. From the “Repair Information” section select “Key Code”.
c. Enter the VIN, the reason and agree.
d. The PIN will be displayed, record this numbers for later use.
39. From the “Topology” screen, select “PCM”
40. Select “Misc. functions”
a. Select “Check PCM VIN” and follow the on screen instructions.
b. When complete, select “Finish”.
c. From “Topology” screen and select the Body Control Module (BCM).
d. Select the “Misc. Functions” menu.
e. Run the “Immobilizer ECU Replace” routine.
f. From the “Topology” screen, select “PCM”.
g. Select “Misc. functions”
h. Select “Learn ETC” and follow the on screen instructions. When complete,
select “Finish”.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 28
i. Select “Check PCM Odometer” and follow the on screen instructions.
When complete, select “Finish”.
j. Perform the “Brake Pedal Learn” procedure as follows:
k. Park the vehicle on level ground.
NOTE: When performing the Brake Pedal Calibration Learn routine,
make sure the brake pedal is NOT pressed.
NOTE: Not all PCMs support the Brake Pedal Learn. If the PCM
supports it the routine will be available.
41. With the scan tool, under the PCM “Miscellaneous Functions” menu, select and
run the “Brake Pedal Learn” routine.
42. Select “Total Linear Compensation (TLC) learn”, follow screen prompts to
“finish”.
NOTE: Engine temperature must be at 150 (F) (65 C) degrees
before the TLC learn routine is performed, hood must be open in
order for the engine to start and not be in the “electric” mode.
43. Clear all DTC’s.
44. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.
45. Remove the battery charger from the vehicle.
46. Close the vehicle hood and return the vehicle to the customer.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 29
F. PCM Removal/Installation RT model
Removal
1. Disconnect and isolate the negative battery cable.
2. Raise and support the vehicle.
3. Remove the left front wheel and tire assembly.
4. Remove the four screws and five pushpins from the splash shield and remove
the shield (Figure 21).
NOTE: Pushpins not
illustrated.
NOTE: The PCM is
located behind the
splash shield towards
the front (Not
Illustrated).
4. Unlock and disconnect the electrical connectors from the powertrain control
module (PCM).
5. Remove the three bolts and the PCM.
Service Procedure [Continued]
Figure 21 – Right Front Splash Shield
SCREWS
Safety Recall U87 – Powertrain Control Module Page 30
Installation
6. Install the NEW powertrain control module (PCM) with three bolts tightened to
4.5 N·m (40 in. lbs.).
7. Connect and lock the electrical connectors to the PCM.
8. Reposition the splash shield cover and install the pushpins and screws
(Figure 21).
9. Install the wheel and tire assembly and tighten the lug nuts to 135 N·m
(100 ft. lbs.).
10. Lower the vehicle.
11. Connect the negative battery cable and tighten nut to 5 N·m (45 in. lbs.).
12. Follow section A. Standard Programming PCM Procedure.
NOTE: Programming the PCM or WIN is done using the diagnostic scan
tool and a PIN to enter secure access mode. If three attempts are made to
enter secure access mode using an incorrect PIN, secure access mode will
be locked out for one hour. To exit this lockout mode, turn the ignition to
the RUN position for one hour and then enter the correct PIN. Be certain
that all accessories are turned OFF. Also, monitor the battery state and
connect a battery charger if necessary.
CAUTION: Read all notes and cautions for programming procedures.
13. Obtain vehicle PIN follow procedure below.
a. From the home page on DealerCONNECT select the “Service” tab
b. From the “Repair Information” section select “Key Code”.
c. Enter the VIN, the reason and agree.
d. The PIN will be displayed, record this numbers for later use.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 31
14. Ignition key should be in RUN position.
15. Select “ECU View”.
16. Select “WIN Wireless Control”.
17. Select “Miscellaneous Functions.”
18. Select “PCM Replaced”.
19. Enter the PIN when prompted.
20. Verify the correct information.
21. Cycle ignition key after the successful routine completion.
22. Select “PCM”.
23. Select “Misc. functions”
a. Select “Learn ETC” and follow the on screen instructions. When complete,
select “Finish”.
b. Select “Check PCM Odometer” and follow the on screen instructions.
When complete, select “Finish”.
24. Clear all DTC’s.
25. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.
26. Remove the battery charger from the vehicle.
27. Close the vehicle hood and return the vehicle to the customer.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 32
G. PCM Removal/Installation DS/DX models.
CAUTION: Certain ABS systems rely on having the Powertrain Control
Module (PCM) broadcast the Vehicle Identification Number (VIN) over
the bus network. To prevent problems of DTCs and other items related to
the VIN broadcast, it is recommended that you disconnect the ABS CAB
(controller) temporarily when replacing the PCM. Once the PCM is
replaced, write the VIN to the PCM using a scan tool. This is done from the
engine main menu. Arrow over to the second page to “1. Miscellaneous”.
Select “Check VIN” from the choices. Make sure it has the correct VIN
entered before continuing. When the VIN is complete, turn off the ignition
key and reconnect the ABS module connector. This will prevent the setting
of DTCs and other items associated with the lack of a VIN detected when
you turn the key ON after replacing the PCM.
CAUTION: Use the scan tool to reprogram the new PCM with the vehicles
original identification number (VIN) and the vehicles original mileage. If
this step is not done, a Diagnostic Trouble Code (DTC) may be set.
Removal
1. Disconnect the negative battery cable.
2. Carefully disconnect the electrical connectors from the PCM (Figure 22).
Service Procedure [Continued]
Figure 22 – PCM Location
AIR FILTER HOUSING
PCM CONNECTORS
Safety Recall U87 – Powertrain Control Module Page 33
3. Remove the three PCM mounting fasteners and remove the PCM from the
vehicle.
Installation
4. Position the NEW PCM to the mounting bracket. Tighten the bolts to 8 N·m
(71 in. lbs.).
5. Reconnect the electrical connector to the PCM.
6. Connect the negative battery cable and tighten nut to 5 N·m (45 in. lbs.).
7. Follow section A. Standard Programming PCM Procedure.
8. From the “Topology” screen, select “ECU View”
9. Select “PCM”
10. Select “Misc. functions”
a. Select “Check PCM VIN” and follow the on screen instructions. When
complete, select “Finish”.
b. Select “Learn ETC” and follow the on screen instructions. When complete,
select “Finish”.
c. Select “Check PCM Odometer” and follow the on screen instructions.
When complete, select “Finish”.
d. Perform the “Brake Pedal Learn” procedure as follows:
I. Park the vehicle on level ground.
NOTE: When performing the Brake Pedal Calibration Learn routine,
make sure the brake pedal is NOT pressed.
NOTE: Not all PCMs support the Brake Pedal Learn. If the PCM
supports it, the routine will be available.
II. With the scan tool, under the PCM “Miscellaneous Functions” menu,
select and run the “Brake Pedal Learn” routine.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 34
11. Clear all DTC’s.
12. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.
13. Remove the battery charger from the vehicle.
14. Close the vehicle hood and return the vehicle to the customer.
H. PCM Removal/Installation (BU) Jeep Renegade, (FB) Fiat
500X, (MP) Jeep Compass models.
Removal
1. Disconnect and isolate the negative battery cable. If equipped with an
Intelligent Battery Sensor (IBS), disconnect the IBS connector first before
disconnecting the negative battery cable.
2. Remove the engine cover.
3. Disconnect the Powertrain Control Module (PCM) wire harness connectors.
4. Remove the retaining nut and disconnect the ground wire.
5. Remove the PCM retaining nuts and then remove the PCM from the vehicle.
Installation
6. Position the NEW PCM to the vehicle, then install and securely tighten the
nuts.
7. Connect the ground wire and retaining nut to the PCM.
8. Connect the wire harness connectors to the PCM.
9. Install the engine cover.
10. Connect the negative battery cable and tighten nut to 5 N·m (45 in. lbs.). If
equipped with an Intelligent Battery Sensor (IBS), connect the IBS connector.
11. Follow section A. Standard Programming PCM Procedure.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 35
12. MP, BU, FB Models - Perform the “Proxy Configuration Alignment”
located in the “Vehicle Preparations” menu in the Body Control Module
(BCM). This routine will copy the PROXI into the PCM and write the PCM
VIN.
13. MP, Models - Select and run the "ECM" in "miscellaneous functions", and
perform the “PCM/ECM/ESL replace" routine. Verify that the PCM states
programmed after it transfers the immobilizer data.
15. MP, Model - Perform the “ETC” test.
16. BU, FB Models – Obtain PIN by following the steps below.
a. From the home page on DealerCONNECT select the “Service” tab
b. From the “Repair Information” section select “Key Code”.
c. Enter the VIN, the reason and agree.
d. The PIN will be displayed, record this numbers for later use.
17. BU, FB Models - Navigate to the BCM “Misc. Functions” menu and perform
the “Transfer Secret Key to ESL ECM” routine. Enter PIN when requested.
18. BU, FB Models - Verify that the engine starts and runs.
19. BU, FB Models - In the PCM “Misc. Functions” menu, select and run the
“Learn ETC” routine. This routine is necessary to learn the throttle position
voltages and the accelerator pedal position. Follow the prompts shown on the
diagnostic scan tool.
20. BU, FB Models - In the PCM “Misc. Functions” menu, perform the “Cruise
Control Learn” routine. Follow the prompts shown on the diagnostic scan tool
21. Clear all DTC’s.
22. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.
23. Remove the battery charger from the vehicle.
24. Close the vehicle hood and return the vehicle to the customer.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 36
I. PCM Removal/Installation (JC) Dodge Journey model.
Removal
1. Disconnect and isolate the negative battery cable (Figure 23).
2. Unlock and disconnect the two electrical connectors at the PCM (Figure 23).
3. Remove the four bolts holding the PCM to the bracket and remove the PCM
from the vehicle.
Service Procedure [Continued]
Figure 23 – Negative Battery Cable
PCM
ELECTRICAL
CONNECTORS
NEGATIVE BATTERY
CABLE
Safety Recall U87 – Powertrain Control Module Page 37
Installation
4. Install the NEW PCM to bracket with four bolts.
5. Install and lock the two electrical connectors to the PCM.
6. Connect the negative battery cable tighten nut to 5 N·m (45 in. lbs.).
7. Follow section A. Standard Programming PCM Procedure.
8. From the “Topology” screen, select “PCM”
10. Select “Misc. functions”
a. Select “Check PCM VIN” and follow the on screen instructions. When
complete, select “Finish”.
b. Select “Learn ETC” and follow the on screen instructions. When complete,
select “Finish”.
c. Select “Check PCM Odometer” and follow the on screen instructions.
When complete, select “Finish”.
d. Perform the “Brake Pedal Learn” procedure as follows:
I. Park the vehicle on level ground.
NOTE: When performing the Brake Pedal Calibration Learn routine,
make sure the brake pedal is NOT pressed.
NOTE: Not all PCMs support the Brake Pedal Learn. If the PCM
supports it, the routine will be available.
II. With the scan tool, under the PCM “Miscellaneous Functions” menu,
select and run the “Brake Pedal Learn” routine.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 38
11. Cycle the ignition key and clear all DTC’s.
12. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.
13. Remove the battery charger from the vehicle.
14. Close the vehicle hood and return the vehicle to the customer.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 39
J. PCM Removal/Installation (VF) RAM Promaster model.
Removal
1. Remove the floor mat and battery tray access cover (Figure 24).
2. Disconnect and isolate the negative battery cable (Figure 25).
Service Procedure [Continued]
Figure 24 – Battery Tray Access Cover
Figure 25 – Battery
BATTERY TRAY COVER
12V VEHICLE
BATTERY
NEGATVE POST
Safety Recall U87 – Powertrain Control Module Page 40
3. Unlock and disconnect the electrical connectors from the Powertrain Control
Module (PCM).
4. Remove the three nuts.
5. Remove the PCM from the bracket.
Installation
6. Install the NEW PCM and tighten the three nuts to 4.5 N·m (40 in. lbs.).
7. Connect and lock the electrical connectors to the PCM.
8. Connect the negative battery cable and tighten.
9. Reinstall the Battery access cover and floor mat.
10. Follow section A. Standard Programming PCM Procedure.
11. From the “Topology” screen, select “PCM”
12. Select “Misc. functions”
a. Select “Check PCM VIN” and follow the on screen instructions.
When complete, select “Finish”.
b. Select “Learn ETC” and follow the on screen instructions.
When complete, select “Finish”.
c. Select “Check PCM Odometer” and follow the on screen
instructions.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 41
13. If available (sales code XCL), select “Engine Idle Feature Enable/Disable” and
set to vehicle operators preference.
14. If available (sales code XCL), select “Engine Idle Shutdown Timer
Adjustment” and set to the vehicle operators preference.
15. Select the appropriate “MAX VEHICLE SPEED Adjustment” routine. Refer to
the following sale code table to select the proper speed:
16. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then
click “Close”.
17. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.
18. Remove the battery charger from the vehicle.
19. Close the vehicle hood and return the vehicle to the customer.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 42
K. PCM Removal/Installation (WD) Dodge Durango (WK) Jeep
Grand Cherokee models.
Removal
1. Disconnect and isolate the negative battery cable.
2. Remove the coolant reservoir fasteners and carefully position the reservoir to
gain access to the PCM connectors (Figure 26).
3. Carefully unplug the connectors from the PCM.
4. Remove the PCM retaining screws.
5. Position the ground strap aside.
6. Remove the PCM from the mounting bracket located on the PDC.
Service Procedure [Continued]
Figure 26 – Coolant Reservoir
RESERVOIR
FASTENERS
PCM CONNECTORS
Safety Recall U87 – Powertrain Control Module Page 43
Installation
7. Position the NEW PCM onto the mounting bracket located on the PDC.
8. Position the ground strap, install the retaining screws and tightened to 9 N·m
(80 in. lbs.).
9. Carefully connect the electrical connectors into the PCM.
10. Reinstall the coolant reservoir and tighten the fasteners to 10 N·m (89 in. lbs.).
(Figure 26).
11. Connect the negative battery cable tighten nut to 5 N·m (45 in. lbs.).
12. Follow section A. Standard Programming PCM Procedure.
13. From the “Topology” screen, select “PCM”
14. Select “Misc. functions”
a. Select “Check PCM VIN” and follow the on screen instructions. When
complete, select “Finish”.
b. Select “Learn ETC” and follow the on screen instructions. When complete,
select “Finish”.
c. Select “Check PCM Odometer” and follow the on screen instructions.
When complete, select “Finish”.
d. Perform the “Brake Pedal Learn” procedure as follows:
e. Park the vehicle on level ground.
NOTE: When performing the Brake Pedal Calibration Learn routine,
make sure the brake pedal is NOT pressed.
NOTE: Not all PCMs support the Brake Pedal Learn. If the PCM
supports it, the routine will be available.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 44
15. Place the ignition in the “OFF” position and then disconnect the wiTECH micro
pod II device from the vehicle diagnostics port, close all doors allow the bus to
go to sleep.
16. Reconnect the micro pod II to the vehicle diagnostics port start wiTECH and
clear all DTC’s.
17. Remove the battery charger from the vehicle.
18. Close the vehicle hood and return the vehicle to the customer.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 45
L. PCM Removal/Installation (RU) Chrysler Pacifica model.
Removal
1. Disengage the retainers and remove the air inlet duct.
2. Disconnect the 12v and if equipped the auxiliary negative battery cable(s).
3. Disconnect the fresh air makeup hose from the air cleaner body (Figure 27).
4. Loosen the clean air hose clamp and disengage the clean air hose from the
resonator (Figure 27).
5. Loosen the cover screws and remove the air cleaner housing cover (Figure 28).
Service Procedure [Continued]
Figure 27 – Air Cleaner Housing
CLEAN AIR HOSE CLAMP
FRESH AIR MAKEUP HOSE
TOP COVER
SCREWS
Safety Recall U87 – Powertrain Control Module Page 46
6. Remove the air cleaner element.
7. Remove the screw and pull the air cleaner body straight up to disengage the
locating stud from the rubber mount (Figure 28).
8. Disconnect the electrical connections from the Powertrain Control Module
(PCM).
NOTE: The PCM is not visible in the graphics it is located behind the air
cleaner body.
9. Remove the three nuts securing the PCM to the PCM bracket.
10. Lift the PCM off the bracket and remove the PCM from the engine
compartment.
Service Procedure [Continued]
Figure 28 – Air Cleaner
SCREW
AIR CLEANER
BODY
Safety Recall U87 – Powertrain Control Module Page 47
Installation
11. Position and seat the NEW PCM to the PCM bracket.
12. Install and tighten the three retaining nuts securing the PCM to the PCM
bracket.
13. Connect and lock the electrical connectors to the PCM.
14. Lubricate the rubber mount sockets on the air cleaner housing with Mopar®
Rubber Bushing Installation Lube or equivalent.
15. Install the air cleaner body straight down on the locating pin until the rubber
mount is fully seated.
16. Install and tighten the air cleaner body screw (Figure 28).
17. Install the air cleaner element into the air cleaner housing.
18. Install the air cleaner housing top cover and tighten the screws (Figure 27).
18. Securely tighten the air inlet to air cleaner body clamp.
20. Connect the fresh air makeup hose to the air cleaner body.
21. Follow section A. Standard Programming PCM Procedure.
22. Obtain vehicle PIN follow procedure below.
a. From the home page on DealerCONNECT select the “Service” tab
b. From the “Repair Information” section select “Key Code”.
c. Enter the VIN, the reason and agree.
d. The PIN will be displayed, record this numbers for later use.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 48
23. From the “Topology” screen, select “PCM”
24. Select “Misc. functions”
a. Select “Check PCM VIN” and follow the on screen instructions. When
complete, select “Finish”.
b. Select “Learn ETC” and follow the on screen instructions. When complete,
select “Finish”.
c. Select “Check PCM Odometer” and follow the on screen instructions.
d. From “Topology” screen and select the Body Control Module (BCM).
e. Select the “Misc. Functions” menu.
f. Run the “Immobilizer ECU Replace” routine.
g. From the “Topology” screen, select “PCM”.
h. Select “Misc. functions”
i. Perform the “Brake Pedal Learn” procedure as follows:
j. Park the vehicle on level ground.
NOTE: When performing the Brake Pedal Calibration Learn routine,
make sure the brake pedal is NOT pressed.
NOTE: Not all PCMs support the Brake Pedal Learn. If the PCM
supports it the routine will be available.
25. Clear all DTC’s.
26. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.
27. Remove the battery charger from the vehicle.
28. Close the vehicle hood and return the vehicle to the customer.
Service Procedure [Continued]
Safety Recall U87 – Powertrain Control Module Page 49
This recall is subject to the State of California Registration Renewal/Emissions
Recall Enforcement Program. Complete a Vehicle Emission Recall Proof of
Correction Form (Form No. 81-016-1053) and supply it to vehicle owners
residing in the state of California for proof that this recall has been performed
when they renew the vehicle registration.
Process Steps to obtain the California Proof of Correction form:
a. Access the “DealerCONNECT” website.
b. Select the “Service” tab.
c. Under the “Publications” heading, select the “ePublishing” link.
d. Sign in using your Dealer Code and Password.
e. Select the “Proof of Correction form”.
Complete Proof of Correction Form for California Residents
Safety Recall U87 – Powertrain Control Module Page 50
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid
will be used by FCA to record recall service completions and provide dealer
payments.
Use one of the following labor operation numbers and time allowances:
Labor Operation Time
Number Allowance
Replace PCM and Program
JC, JK, VF, LA Models 08-U8-71-82 0.4 hours
Replace PCM and Program
KL, FB, MP, DS, DX, WK, WD, BU, LX, LD 08-U8-71-83 0.5 hours
RU-Non Hybrid
Replace and Program PCM
RT 3.6L, JL 3.6L Model 08-U8-71-84 0.6 hours
Replace and Program PCM 08-U8-71-85 0.7 hours
JL 2.0L Model
Replace and Program PCM 08-U8-71-86 1.2 hours
RU - Hybrid Model
Floor Plan Reimbursement 95-95-95-97 Calculate
See Below
Completion Reporting and Reimbursement
Safety Recall U87 – Powertrain Control Module Page 51
Floor Plan Reimbursement
Floor Plan Reimbursement represents the vehicle’s average daily allowance (see
table below) multiplied by the number of days the vehicle was in dealer inventory
and not available for sale. This reimbursement is limited to the number of days
from the date of the stop sale to the date that the remedy was made available.
Note: If the vehicle was received by your dealership (KZX date) AFTER the stop
sale date, you will use the KZX date instead of the stop sale date. For this Recall,
the stop sale was initiated on 08/16/2018 and the remedy was made available on
09/27/2018, therefore, the number of days cannot exceed 42 days.
Vehicle
Average Daily Allowance
2017-2018 (JK) Jeep Wrangler
2018 (JL) Jeep Wrangler
2018 – 2019 (KL) Jeep Cherokee
2018 (LA) Dodge Challenger
2018 (LD) Dodge Charger
2017-2018 (RT) Dodge Caravan
2018 (RU) Chrysler Pacifica
2018 (DS) RAM 1500 Pickup
2018 (BU) Jeep Renegade
2018 (FB) Fiat 500X
2018 (JC) Dodge Journey
2018 (LX) Chrysler 300
2018 (MP) Jeep Compass
2018 (VF) RAM Promaster
2018 (WD) Dodge Durango
2018 (WK) Jeep Grand Cherokee
NOTE: See the Warranty Administration Manual, Recall Claim Processing
Section, for complete recall claim processing instructions.
Safety Recall U87 – Powertrain Control Module Page 52
To view this notification on DealerCONNECT, select “Global Recall System” on
the Service tab, then click on the description of this notification.
All involved vehicle owners known to FCA are being notified of the service
requirement by first class mail. They are requested to schedule appointments for this
service with their dealers. A generic copy of the owner letter is attached.
All involved vehicles have been entered into the DealerCONNECT Global Recall
System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner’s name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim
submission.
To use this system, click on the “Service” tab and then click on “Global Recall
System.” Your dealer’s VIN list for each recall displayed can be sorted by: those
vehicles that were unsold at recall launch, those with a phone number, city, zip
code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedule
appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that
was obtained from the Department of Motor Vehicles of various states. Use of this information
is permitted for this recall only and is strictly prohibited from all other use.
If you have any questions or need assistance in completing this action, please
contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC
Dealer Notification
Owner Notification and Service Scheduling
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
Additional Information
This notice applies to your vehicle,
U87/NHTSA 18V-524
YOUR SCHEDULING OPTIONS
1.RECOMMENDED OPTION
Call your authorized Chrysler /
Dodge / Jeep
®
/ RAM Dealership
2. Call the FCA Recall Assistance
Center at 1-800-853-1403. An
agent can confirm part availability
and help schedule an appointment
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar Owner’s Companion App.
Get access to recall notifications, locate
your nearest dealer, and more through
this website or Mopar Owner’s
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall U87
IMPORTANT SAFETY RECALL
Powertrain Control Module
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA has decided that a defect, which relates to motor vehicle safety, exists in certain [2017 –
2018 (JK) Jeep Wrangler, 2018 (JL) Jeep Wrangler, 2018 – 2019 (KL) Jeep Cherokee, 2018 (LA) Dodge
Challenger, 2018 (LD) Dodge Charger, 2017 – 2018 (RT) Dodge Caravan/Chrysler Town & Country,
2018 (RU) Chrysler Pacifica, 2018 (DS) RAM 1500 Pickup, 2018 (BU) Jeep Renegade, 2018 (FB) FIAT
500X, 2018 (JC) Dodge Journey, 2018 (LX) Chrysler 300, 2018 (MP) Jeep Compass, 2018 RAM
Promaster, 2018 (WD) Dodge Durango, 2018 (WK) Jeep Grand Cherokee] vehicles equipped with a
2.0L, 2.4L,3.2L ,3.6L, or 5.7L engine.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and
your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
The Powertrain Control Module (PCM) on your vehicle
[1]
may have been manufactured with a
suspect voltage regulator chip on the electronic circuit board. If the powertrain control module
fails, you may experience a no-start, a start-and-immediate stall condition, or an engine stall
while driving. An engine stall while driving resulting in loss of motive power can cause
vehicle crash without prior warning.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA will repair your vehicle
[2]
free of charge (parts and labor). To do this, your dealer will
replace and program the Powertrain Control Module. In addition, your dealer will require your
vehicle for proper check-in, preparation, and check-out during your visit. Your time is important
to us; please be aware that these steps may require more time. The estimated repair time is one
hour. We recommend that you schedule a service appointment to minimize your inconvenience.
Please bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR CALL
YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
CALIFORNIA RESIDENTS
The State of California requires the completion of emission recall repairs prior to vehicle
registration renewal. Your dealer will provide you with a Vehicle Emission Recall Proof of
Correction Form after the Emission Recall service is performed. Be sure to save this form since
the California Department of Motor Vehicles may require that you supply it as proof that the
Emission Recall has been performed.
In order to ensure your full protection under the emissions warranty provisions, it is
recommended that you have your vehicle serviced as soon as possible. Failure to do so could
be determined as lack of proper maintenance of your vehicle.
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online.
[3]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you
for your attention to this important matter.
Customer Assistance/Field Operations FCA US LLC
[Model Year and Model]
VIN XXXXXXXXX
XXXXXXXX
LOGO
VEHICLE PICTURE
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
