Deductibles, Service Fees and Tier Information

Deductibles & Service Fees

A nonrefundable deductible or service fee will be charged for each approved claim. Amounts are based on device tiers for

each program. For eligible devices by tier, see the Device Schedule below, go to asurion.com/samsung or call Asurion at

1-866-371-9501. Please visit asurion.com/samsung and refer to your terms and conditions anytime your device changes.

Insurance Deductibles

Tier 1 Tier 2 Tier 3 Tier 4

Lost/stolen/

unrecoverable

All Malfunction Claims $0

Important Information: For approved claims, a repair or replacement device will be provided at our discretion. For repairs,

you will be required to bring or mail your device to an authorized repair center. Additional information on repairs is

available at asurion.com/samsung, which includes a list of eligible devices, types of repairable damage and available select

repair locations.

Repair eligibility is subject to change. If your device is ineligible for repair or not repairable, if there is no authorized repair

location, parts, or technician available, or if we decide that a replacement is necessary, you will receive a replacement device

and be charged the replacement service fee.

Device Tier Devices (For complete list of devices, please visit Asurion.com/Samsung)

Tier 1 A51, A51 5G, A52 5G, XCover Pro (all carriers including unlocked, 128GB)

Tier 4

Galaxy Fold, Galaxy Fold 2 5G, Galaxy Z Fold 3 5G, Galaxy Z Flip, Galaxy Z Flip 5G, Galaxy Z Flip 3 5G

(all carriers including unlocked, 128GB, 256GB and 512GB)

For a complete and current list of devices with associated service fee and deductible amounts, please visit

asurion.com/samsung or call 1-866-371-9501. NOTE: This list is changed from time to time. Please check

asurion.com/samsung anytime your device changes for your applicable service fees, deductibles, and monthly charge.

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