2017
Financial
report
© 2018 by BCD Travel N.V. All rights reserved
Financial
report
2017 Financial report © 2018 by BCD Travel N.V. All rights reserved © 2018 by BCD Travel N.V. All rights reserved 2017 Financial report
2 3
A message from our Execuve Team 03
Execuve Team 07
Human and social value 08
Engaged travelers 09
Intelligent programs 10
Built for change 11
By the numbers 12
Our global footprint 13
Financial overview 14
Financial statements 16
Corporate prole 22
A message from
our Execuve Team
Contents
2017
Financial
report
Sustained and mutually benecial business interacon begins with
trust. Ours is a company devoted to earning our customers’ trust by
responding to the needs of both management and employees with
excellent services. Our success in establishing trust is reected in
our strong 2017 revenue, retenon and sales performance.
We set a company record in 2017, recording more than a USD billion in revenues for the
rst me. Total sales, at constant exchange rates, increased by 7% compared to prior
year. At the same me, we maintained our 10-year average track record of a 95% client
retenon rate. Leveraging our low debt, we connued implemenng our deliberate
acquision strategy. We took full ownership of our operaon in Brazil, a purchase that
posions us strongly for further growth in Lan America’s largest economy. We also
acquired Polish-based travel agency Air Club Travel and 75% of Acendas LLC in the U.S.,
a new business combinaon for the group. We closed 2017 with the acquision of Grass
Roots Meengs & Events, which specializes in strategic meengs management and
delegate management. The acquision will strengthen and diversify BCD M&E’s global
service oering.
2017 Financial report © 2018 by BCD Travel N.V. All rights reserved © 2018 by BCD Travel N.V. All rights reserved 2017 Financial report
4 5
Gold-status Reputaon
Our ongoing commitment to meeng the demands of the marketplace with innovave
soluons, and our discipline in implemenng sustained business principles, helped
us further build upon our already strong reputaon as a leading travel management
company. We received public commendaon ranging from sustainability awards, to best
employers lists, to leadership in sustainability. Our recognion supported our eorts to
aract and retain the most talented and loyal employees in the industry.
We’ve now been named by readers of The Beat, an inuenal trade publicaon, the
Most Admired TMC four mes in the last ve years (2009, 2013-2015, 2017). Raytheon,
one of our 20 largest clients, awarded us a 2017 Supplier Excellence Program EPIC
Award for outstanding performance, contribuons and support of Raytheon’s key goals
and iniaves. We’re also proud to have been awarded a gold-level rang in 2017 by
EcoVadis, the world’s leading plaorm for corporate social responsibility rangs for global
supply chains. The rang places BCD in the top 1% of all suppliers evaluated by EcoVadis.
We were the rst TMC to receive silver accreditaon from Investors in People, a globally
recognized workplace rangs rm. In recognion of his contribuons to building our
“Condent-Self Program” our talent management leader, Chrisan Dahl, was named
“Human Resources Execuve of the Year” at the 2017 Stevie® Awards. The organizaon
recognizes the world’s best employers and the human resources professionals, teams,
achievements and HR-related products and suppliers who help to create and drive great
places to work.
BCD Meengs & Events
The global BCD M&E (Chicago) and regional (Mexico City, Utrecht and Singapore)
headquarters provide strategic leadership and account management. And we back that
vision up with in-country, on-the-ground operaonal meengs experse that we provide
at client-onsite locaons in our wholly owned oces and through regional partners. BCD
M&E’s business lines include Strategic Meengs Management (an end-to-end soluon,
including sourcing, communicaon, on-site logiscs, technology and reporng, that
saves money, migates risk and aligns with clients’ overall corporate goals) and Events
(individual event design and logiscs). In 2017 BCD M&E formally launched BCD Sports,
which provides sports hospitality and sports travel management to clients on a global,
regional and local level. They also acquired U.K.-based Grass Roots Meengs & Events
from Blackhawk Network Holdings.
Advito
Our consulng unit last year expanded their relaonship with worldwide technology
leader Cisco to collaboravely provide the travel data and analycs that help customers
dene where and what Cisco product oerings a customer would need to opmize or
reduce travel while sll providing the best experience. They also debuted a breakthrough
savings calculator and an expanded Demand & Behavior Management pracce at the
2017 Global Business Travel Associaon (GBTA) Convenon in Boston.
Other 2017
recognions include
Web Markeng
Associaon’s 2017
Outstanding Mobile App
Award. TripSource®
Travel Magazines Best
Business Travel Agency.
Belgium
Top internaonal
company for mothers.
WAHM.com
Investors in People Silver
Level Accreditaon.
Through 2020
Top working
environment
FlexJobs
America’s Best Mid-Size
Employers for 2017.
Forbes
Travel Magazine
Innovaon Award for
TripSource. Luxembourg
2017 Financial report © 2018 by BCD Travel N.V. All rights reserved © 2018 by BCD Travel N.V. All rights reserved 2017 Financial report
6 7
Sustainability
Sustainability lies at core of everything we do. In 2017, we adopted new language to more
accurately describe our commitment to the principles behind the United Naons Global
Compact, an iniave we voluntarily joined to help support and protect people and the
planet. Instead of referring to “corporate social responsibility,” we now describe our
eorts around “sustainability.” Its a commitment to achieving a beer workplace, world
and business.
The John & Marine van Vlissingen BCD Family Foundaon and the Making a Dierence
program helped raise and distribute funds in 2017 to improve children’s lives across the
globe, with a special focus on L’École de Choix, a school in Hai dedicated to improving
the lives of children. We also joined forces with ECPAT-USA, the leading an-child sex
tracking organizaon in the United States.
Strategic plan
BCD Travel is well on its way to compleng a plan to grow earnings (EBITDA) over
three years to USD 150 million by the end of 2018 (our “Road to 150”). This growth is
being supported by organic growth, strategic capital investment in infrastructure and
technology, and a balanced acquision strategy.
Since 2015, we’ve closed 11 acquisions, including: AirClub in Poland; BCD Travel Brasil
Turismo in Brazil, Jebsen in China and Hong Kong, TicketBiz in Sweden, and Acendas,
Upside, World Travel Service Inc., and Get Going in the U.S. In addion, we completed
three acquisions for our Meengs & Events division. The purchase of Grass Roots now
makes BCD M&E one of the world’s largest corporate meengs and events agencies. Our
ongoing strategic acquision plans puts us in a strong posion for 2018.
It is fair to say that BCD Travel is on track to grow signicantly, protably and sustainably.
We connue to help our clients use technology and innovave pracces to increase
producvity, security and wellness for their organizaons and their travelers. We’re
excited and movated to connue our success in 2018 and beyond.
Our
Execuve
Team
John Snyder
President & CEO
Mike Janssen
Global Chief Operang
Ocer & President,
Americas region
Cees Batenburg
Global Chief Financial Ocer
John Snyder
President & Chief Execuve Ocer
Mike Janssen
Global Chief Operang Ocer &
President, Americas region
Cees Batenburg
Global Chief Financial Ocer
Sco Graf
Global President,
BCD Meengs & Events
Stewart Harvey
President,
EMEA
Jorge Cruz
Execuve Vice President,
Global Sales and Markeng
Mike Walley
President,
U.K. & Ireland Region
Greg O’Neil
President,
Asia Pacic
Kathy Jackson
Execuve Vice President,
Global Client Management
& Advito
David Coppens
Execuve Vice President,
Global Operaons
Rose Straord
Execuve Vice President,
Global Supplier Relaons
& Strategic Sourcing
Russell Howell
Execuve Vice President,
Technology, Products
& Innovaon
Chrisan Dahl
Senior Vice President,
Talent Management and
Global Human Resources
2017 Financial report © 2018 by BCD Travel N.V. All rights reserved © 2018 by BCD Travel N.V. All rights reserved 2017 Financial report
8 9
Our investment strategy begins
with our people: is the best way to
achieve success in our company
and markets.
Engaged travelers can drive
signicant savings, policy
compliance, boost sasfacon and
help meet other business objecves.
Human and
social value
Engaged
travelers
Our people make the dierence,
so its crucial that they stay with
us: job enrichment and a clear
career path are key. We operate
in more than 100 markets with
very specic local needs and help
countries share knowledge and
ideas across similar geographies,
structures and cultures. We’re
proud of employees’ eorts to
improve their local communies
through social investment,
business relaonships and
charitable acvies. With the
John & Marine van Vlissingen
BCD Family Foundaon, we
have a global channel for
raising and distribung funds to
improve children’s lives in poor
communies.
We’ve created an environment that encourages and enables our
people to develop to their fullest potenal. And we turn the same
energy and values toward making a dierence in the lives of our
customers and communies.
Every interacon we have before, during and aer the booking
process is a chance for us to exceed expectaons, with easy and
mely access to relevant content, and a highly personalized
experience. It shapes and reinforces good traveler behavior, and
helps travelers make smart decisions.
When we give travelers easy
access to relevant content
and personalized experiences,
we drive savings, reduce risk,
improve compliance and increase
sasfacon. Collecng traveler
feedback gives us a beer
understanding of how we’re doing,
so we can improve soluons,
processes and training to boost
traveler sasfacon. We also collect
data that helps gauge how weather
and other uncontrollable events
aect customers’ experiences, so
we can be beer prepared.
Many clients see
less than
50%
of their hotels booked
through the TMC
More than
13,000
talented employees
in
109 countries are
commied to provide our
customers with the best
possible service and
experience
2017 Financial report © 2018 by BCD Travel N.V. All rights reserved © 2018 by BCD Travel N.V. All rights reserved 2017 Financial report
10 11
A deep, sustained program change can open new doors in savings,
sasfacon and security: we’re building for change in our own
structures and processes in order to be more ecient and deliver
even beer service.
We drive smart decisions for our customers
with business intelligence that engages
travelers throughout the trip cycle,
inuences spend and lets people answer
what if? Instead of showing just what is.
We are invesng across the
business to fulll our promise to
our customers and their travelers.
Intelligent
programs
Built for
change
Travel programs generate massive
amounts of data that drive
great decisions for customers.
The building blocks of analyc
success features faster, higher-
quality data, available monthly,
weekly and daily. We help most
companies carefully manage
air, hotel, car rental and rail
spend. Eecve programs rely
on eecve security, sourcing
and service; we focus on bringing
more spend under management.
Our data security program has
yielded impressive results and we
connue to improve and expand
our security capabilies, services
and resources.
We give clients the informaon they need to understand what their
travelers need on the road, new suppliers that they may be booking
with, opinions about their companys exisng policies, and how they
react to operaonal changes.
Change without context is
pointless. Customer feedback is not
only a rich source of data to drive
decisions, but it also provides us
with more relevant feedback on
the service we provide. Customers
will see program results that match
and support their larger business
goals. And acve listening helps
us pinpoint opportunies for our
own growth. Operaons are at the
core of what we do: our operaons’
technology philosophy is exible
and agile. We change where
change makes sense, balancing
local soluons where appropriate,
and deploying single technologies
worldwide where that will give
greater results. The most important
principle: to harbor future
innovaon, a program’s foundaon
has to be built for change.
64%
of travel program
managers
say they don’t have the
right data to calculate
the total cost of a trip.
100%
booked data available
in two hours
80-90%
cketed data
available daily
2017 Financial report © 2018 by BCD Travel N.V. All rights reserved © 2018 by BCD Travel N.V. All rights reserved 2017 Financial report
12 13
“Most Admired Travel Management Company”
(The Beat Readers’ Choice Awards)
2009 | 2013 | 2014 | 2015 | 2017
2
North America
Headquarters: Atlanta
United States, Canada
18
Lan America
Argenna, Bolivia, Brazil, Chile,
Colombia, Costa Rica, Curacao,
Dominican Republic, Ecuador, El
Salvador, Guatemala, Honduras,
Mexico, Nicaragua, Panama, Peru,
Uruguay, Venezuela
11
Middle East
Bahrain, Egypt, Israel, Jordan, Kuwait,
Lebanon, Oman, Qatar, Saudi Arabia,
U.A.E., Yemen
24
Africa
Angola, Algeria, Botswana, Burundi,
Cameroon, Dem Republic of Congo,
Ethiopia, Ghana, Ivory Coast, Kenya,
Madagascar, Mauritania, Maurius,
Morocco, Mozambique, Nigeria,
Republic of Congo, Rwanda, Senegal,
South Africa, South Sudan, Tanzania,
Uganda, Zambia, Zimbabwe
18
Asia Pacic
Headquarters: Singapore
Australia, Bangladesh, Cambodia,
China, Hong Kong, India, Indonesia,
Japan, Korea (South), Malaysia, New
Zealand, Pakistan, Philippines,
Singapore, Sri Lanka, Taiwan, Thailand,
Vietnam
33
Europe
Headquarters: Utrecht
Austria, Azerbaijan, Belgium, Bulgaria,
Croaa, Czech Republic, Denmark,
Estonia, Finland, France, Germany,
Greece, Hungary, Italy, Kazakhstan,
Latvia, Lithuania, Luxembourg,
Netherlands, Norway, Poland,
Portugal, Romania, Russia, Serbia,
Slovakia, Slovenia, Spain, Sweden,
Switzerland, Turkey, Ukraine,
Uzbekistan
2
U.K. & Ireland
Headquarters: London
The United Kingdom, Ireland
Utrecht
London
Atlanta
Singapore
Americas
UK & Ireland
EMEA
APAC
By the numbers
Our global
footprint
1
st
TMC to join
the UN Global
Compact
Top
1
%
supplier
EcoVadis CSR
gold rang
13,500
creave, commied and
experienced people
Serving
43
‘Corporate Travel
100’ clients
95
%
customer
retenon rate
#
3
on FlexJobs' list of
Internaonal Companies
for Remote Jobs
USD
25.7
billion in
annual sales
Forbes
500
America's Best Employers
Present in
109
countries
Global headquarters:
Utrecht, Netherlands
2017 Financial report © 2018 by BCD Travel N.V. All rights reserved © 2018 by BCD Travel N.V. All rights reserved 2017 Financial report
14 15
Financial overview
With our growth in revenues, our
connued cost consciousness and
successful acquisions we have connued
our established trend of strong nancial
performance. The Group realized an
Earnings Before Interest, Tax, Depreciaon
and Amorzaon (EBITDA) and before
exceponal items of USD 132.3m (2016:
USD 124.1m), which is 12.8% of total
revenues (2016: 12.7%).
Our operang income of USD 82.2m was
approximately USD 4.1m higher compared
to previous year. This is mainly a result of
higher EBITDA (USD 8.2m) oset by higher
depreciaon and amorzaon charges
(USD 1.1m) and a negave development
of foreign exchange results compared to
previous year (USD 1.6m). The increase in
depreciaon and amorzaon charges is
in line with our connuing and increasing
investment in technology.
Following our acquisions and the
redempon of our remaining preference
shares our net debt increased which
resulted in higher Finance cost of USD
1.7m. The US tax reform posively
impacted our tax line for the year 2017.
With a tax benet of USD 2.9m (2016:
tax charge of USD 23.7m) our result for
the year ended at USD 73.7m (2016: USD
48.0m), which is a signicant improvement
compared to previous year.
In 2017 we recorded an expense of USD
6.4m (2016: USD 3.3m) related to items
that are non-recurring and/or non-
controllable by nature. These exceponal
items mainly consist of expenses of
USD 5.0m (2016: USD 4.7m) related to
restructuring programs, loss on sale of
assets USD 0.1m (2016: USD 0.1m) and
foreign exchange gains of USD 1.6m (2016:
losses of USD 1.5m).
2017 was a very successful year for BCD Travel. Total sales, at constant
exchange rates, increased by 7% compared to prior year, whereas air
transacon volumes increased by 8%. With an increase of 6% compared
to prior year, at constant exchange rates, 2017 marks the rst year we
have realized more than USD 1 billion in revenues.
Overview
In millions of USD
2017 2016 Change
Revenue 1,036.5 978.1 6.0%
EBITDA
1
before exceponal items 132.3 124.1 8.2
EBITDA margin 12.8% 12.7% 0.1%
Result for the year before exceponal items 55.8 54.0 1.8
Free cash ow
2
77.8 49.7 28.1
Net working capital
3
(83.0) (50.0) (33.0)
Net debt 233.6 208.6 25.0
Liquidity rao 1.21 1.23 -2%
1 Earnings before Interest, Taxaon, Depreciaon and Amorzaon
2 Free cash ow is the change in net debt before acquisions, divestments, dividends and capital contribuons
3 Including provisions, other payables and current income tax liabilies and excluding cash and cash equivalents
For a true and fair, year over year,
comparison of the result the eects
from these exceponal items should
be eliminated. The result for the year
excluding these eects actually increased
by USD 1.8m to USD 55.8m compared to
prior year.
The free cash ow for the year 2017
amounts to USD 77.8m compared to USD
49.7m in 2016. This improvement is mainly
a result of the decrease of working capital
in 2017 for an amount of USD 33.0m, while
in 2016 working capital increased with USD
21.1m. The decrease in working capital
is primarily a result of our connuous
focus on cash collecon as well as the
acquisions completed in 2017.
More than
USD 1BN
in revenues
Increase by
7%
in Total sales
2017 Financial report © 2018 by BCD Travel N.V. All rights reserved © 2018 by BCD Travel N.V. All rights reserved 2017 Financial report
16 17
Ecovadis
CSR Gold rang
top
1
%
First and only
TMC to receive
silver accreditaon
of all travel
industry
suppliers
from
Investors in People
through 2020
Financial
statements
Consolidated
balance sheet
Financial
statements
Consolidated
income statement
As of 31
December
2017
As of 31
December
2016
USD’000 USD’000
Assets
Non-current
assets
Property, plant
and equipment
26,487 27,562
Intangible assets 898,273 786,102
Investments in
associates
8,404 12,025
Deferred tax
assets
25,366 22,835
Trade and other
receivables
1,137 785
959,667 849,309
Current assets
Trade and other
receivables
309,285 275,946
Cash and cash
equivalents
120,355 102,095
429,640 378,041
Total assets
1,389,307 1,227,350
As of 31
December
2017
As of 31
December
2016
USD’000 USD’000
Equity
Shareholder’s
equity
518,534 472,868
Non-controlling
interests
7,649 395
Total equity
526,183 473,263
Liabilies
Non-current
liabilies
Borrowings
349,792 296,851
Deferred tax
liabilies
67,173 73,681
Rerement benet
obligaons
49,682 43,857
Provisions for
other liabilies
and charges
35,737 28,965
Other payables
5,253 4,417
507,637 447,771
Current liabilies
Trade and other
payables
300,402 250,975
Borrowings 4,189 13,796
Current tax
liabilies
3,520 8,589
Provisions for
other liabilies
and charges
47,376 32,956
355,487 306,316
Total equity and
liabilies
1,389,307 1,227,350
2017 2016
USD’000
USD’000
Revenues
1 036,509 978,106
Personnel costs (709,482) (670,272)
Other operang expenses
(194,753) (183,748)
EBITDA
132,274 124,086
Restructuring expenses
(5,020) (4,720)
Depreciaon (11,583) (11,731)
Amorzaon (32,099) (30,812)
Other income/(expense)
(1,365) 1,241
Operang income
82,207 78,064
Net nance costs
(9,728) (8,017)
Share of (loss)/prot of associates
(1,721) 1,659
Prot/(loss) before income tax
70,758 71,706
Income taxes
2,892 (23,677)
Result for the year
73,650 48,029
Aributable to:
Equity holders of the Company
72,396 48,000
Non-controlling interests
1,254 29
73,650 48,029
Non IFRS benchmark gures
Result for the year 73,650 48,029
Add back exceponal items in operang income
6,458 3,309
Write o investment in associate 3,500 4,872
Tax eect on items listed above (as applicable) (2,167) (1,050)
Change in valuaon allowance due to change in tax rate (23,303)
-
Change in valuaon allowance for carry forward losses
(2,301) (1,161)
Adjusted result for the year
55,837 53,999
,
2017 Financial report © 2018 by BCD Travel N.V. All rights reserved © 2018 by BCD Travel N.V. All rights reserved 2017 Financial report
18 19
A total of
11
acquisions
More than
86,000
completed in under
three years.
travelers
surveyed
in 2017
Financial
statements
Consolidated
changes in equity
Financial
statements
Consolidated
cash ow statement
2017 2016
USD’000
USD’000
Balance at 1 January 473,263 482,828
Cashow hedges, net of tax
- 325
Remeasurements of post employment benet
liabilies, net of tax
1,011 1,756
Exchange dierences
25,342 (7,806)
Net income/(expense) recognized directly in equity 26,353 (5,725)
Result for the year
72,396 48,000
Total recognized income and expenses for the year
98,749 42,275
Preference share redempon
(23,959) (32,854)
Dividend (18,363) (17,836)
Result on buyout of non-controlling interests (4,761) (448)
Acquision of subsidiary (6,000)
-
Change in non-controlling interests
7,254 (702)
Balance at 31 December
526,183 473,263
2017 2016
USD’000
USD’000
EBITDA 132,274 124,086
Restructuring expenses
(5,020) (4,720)
Capital Expenditure (46,306) (39,587)
Interest (8,714) (7,040)
Finance fees (171) (1,590)
Income taxes (10,802) (17,402)
Working capital changes 14,769 (7,939)
Other
269 (160)
Operaonal cash ow
76,299 45,648
Increase/(decrease) bank loans 22,832 44,563
Business acquisions
(32,568) (17,233)
Redempon of preference shares (23,959) (32,854)
Dividends paid (18,478) (16,731)
Minority partner buy outs
(1,199) (1,773)
Investment cash ow
(76,204) (68,591)
Net (decrease)/increase in cash and cash equivalents
22,927 21,620
Cash and cash equivalents at the beginning
of the period
102,095 86,023
Exchange gains/losses on cash and cash equivalents
(4,667) (5,548)
Cash and cash equivalents at the end of the period
120,355 102,095
2017 Financial report © 2018 by BCD Travel N.V. All rights reserved © 2018 by BCD Travel N.V. All rights reserved 2017 Financial report
20 21
BCD Travel launches
SoluonSource®
TripSource Hotels
helped travelers
a one-stop shop of
third-party travel
technology soluons
with 1.43M
bookings in 2017
Financial
statements
Subsidiaries
and associates
Financial
statements
Subsidiaries
and associates
Name of subsidiary or associate Country Ownership %
BCD Travel Subholding N.V. Netherlands
100%
BCD Travel Subholding B.V. Netherlands
100%
BCD Travel USA Holding B.V. Netherlands
100%
Noro U.S. Holdings, Inc. US
100%
BCD Travel USA Group Inc. US
100%
BCD Travel USA LLC US
100%
BCD Travel Canada Holding Company LLC US
100%
BCD Travel Canada ULC Canada
100%
BCD Travel Germany GmbH Germany
100%
BCD Travel Car Fleet GmbH Germany
100%
BCD Travel München GmbH Germany
50%
First Reiseburo Ingelheim GmbH Germany
60%
Numiga GmbH Germany
100%
Globus Reisedienst GmbH Germany
100%
BCD Travel USA Midmarket Holdings LLC US
100%
World Travel Service, Inc. US
100%
Acendas LLC US
75%
Tripsource LLC US
100%
BCD Meengs & Events LLC US
100%
Universal Meeng Management, Inc. US
100%
Plan 365, Inc US
100%
Advito LLC US
100%
BCD Travel South America Holding B.V. Netherlands
100%
BCD Travel S.A. de C.V. Mexico
100%
BCD Travel Argenna S.A. Argenna
100%
BCD Travel SA Peru
60%
BCD Travel Chile S.A. Chile
50%
BCD Travel Americas Operaons Center Limitada Costa Rica
100%
BCD Brasil Holding Parcipacoes Ltda. Brazil
100%
Travel Holdco Parcipacoes Ltda. Brazil
100%
BCD Travel Brazil Turismo S.A. Brazil
100%
Maliejger B.V. Netherlands
100%
Itaipu BV Netherlands
100%
BCD Travel Europe Holding B.V. Netherlands
100%
BCD Travel Suisse AG Switzerland
100%
BCD Travel Nederland B.V. Netherlands
100%
BCD Travel Belgium N.V. Belgium
100%
BCD Travel Luxembourg SA Luxembourg
100%
Air Club Centrum Podrozy Sp.z.o.o Poland
100%
Air Club Corporate Services Sp.z.o.o Poland
100%
BCD Travel Business Spain SL Spain
100%
BCD Travel Viajes Barcelo SL (in liquidaon)* Spain
20%
B by BCD Travel* Spain
20%
BCD Travel Nordics ApS Denmark
100%
BCD Travel Denmark A/S Denmark
100%
BCD Travel Sweden AB Sweden
100%
BCD Travel Norway AS Norway
100%
Oy BCD Travel Finland AB Finland
100%
Ticket Business Travel AB Sweden 100%
Ticket Biz AB Sweden 100%
Name of subsidiary or associate (connued) Country Ownership %
Ticket Solna AB Sweden 100%
Ticket Biz ApS Denmark 100%
Ticket Biz AS Norway 100%
BCD Travel France S.A.S. France 100%
BCD Travel Czech Republic s.r.o. Czech Republic 100%
Minaton s.r.o. (in liquidaon) Czech Republic 100%
BCD Travel UK Ltd. UK 100%
Grass Roots Switzerland AG Switzerland 100%
Grass Roots Meengs & Events Ltd. UK 100%
Grass Roots HBI Limited UK 100%
Grass Roots Live Limited UK 100%
Grass Roots Germany GmbH Germany 100%
Grass Roots Meengs & Events Inc US 100%
BCD Travel EMEA Ltd. UK 100%
BCD Travel Ireland Ltd. Ireland 100%
The Travel Company Holdings Ltd. UK 100%
The Travel Company Group Ltd. UK 100%
The Travel Company Ltd. UK 100%
Phoenix Travel (Dorsent) Ltd. * UK 50%
BCD Meengs & Events Ltd. UK 100%
In Business Reservaons Ltd. UK 100%
Zibrant Ltd. UK 100%
Zibrant Live! Ltd. UK 100%
TUI Reisecenter Austria Business Travel GmbH* Austria 25%
BCD Travel LLC* Dubai, UAE 30%
RouteRank Ltd.* Switzerland 17%
BCD TTM Holding B.V.* Netherlands 39%
Ventura Spa* Italy 10%
Connex Travel (Pty) Ltd.* South Africa 5%
BCD Travel Asia B.V. Netherlands 100%
BCD Travel South Africa (Proprietary) Ltd. (in liquidaon) S. Africa 100%
BCD Travel India Private Ltd. India 100%
BCD Travel & Tours Pvt. Ltd. India 100%
BCD Travel Singapore Pte. Ltd. Singapore 100%
BCD Meengs & Events Singapore Pte. Ltd. Singapore 100%
BCD Travel Asia Pacic Pte. Ltd. Singapore 100%
BCD Travel (Australia) Holdings Pty. Ltd. Australia 100%
Internaonal Express Pty. Ltd. Australia 100%
MF Jebsen China Services Ltd. Hong Kong 80%
Jebsen Travel Management Ltd. Hong Kong 100%
Shanghai Jebsen Air Services Co., Ltd. China 80%
Hala Travel Management LLC Abu Dhabi, UAE 20%
Airtrade Internaonal Holdings B.V.* Netherlands 40%
BCD Travel Technology B.V. Netherlands 100%
BTT Holdings Inc. US 100%
The UpSide Commerce Group LLC * US 4%
BCD Travel Services B.V. Netherlands 100%
BCD Travel Services GmbH Germany 100%
BCD Travel Treasury B.V. Netherlands 100%
Business Travel Internaonal B.V. Netherlands 100%
* Not consolidated * Not consolidated
As of 31
December
2017
As of 31
December
2017
Corporate
prole
BCD Travel helps companies make the most of what they spend
on travel. For travelers, this means keeping them safe and
producve, and equipping them to make good choices on the
road. For travel and procurement managers, it means advising
them on how to grow the value of their travel program. In
short, we help our clients travel smart and achieve more. We
make this happen in 109 countries with almost 13,500 creave,
commied and experienced people. And its how we maintain
the industrys most consistent client retenon rate (95% over
the past 10 years), with 2017 sales of USD 25.7 billion. For more
informaon, visit www.bcdtravel.com.
BCD Group is a market leader in the travel industry. The
privately-owned company was founded in 1975 by John
Fentener van Vlissingen and consists of BCD Travel (global
corporate travel management), Travix (online travel:
CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama),
Park ‘N Fly (o-airport parking) and Airtrade (consolidaon
and fulllment). BCD Group employs over 14,500 people and
operates in 109 countries with total sales of USD 27.9 billion,
including USD 10.4 billion partner sales. For more informaon,
visit www.bcdgroup.com.